Job Description

The successful candidate will provide robust, conscientious leadership and will be responsible for the management of Specimen Reception and Pathology Phlebotomy Teams across ABUHB including the Grange University Hospital (GUH), Royal Gwent Hospital (RGH) and Nevill Hall Hospital (NHH).
The successful candidate will need a sound knowledge of managing a busy department, HR and quality systems.
You will be expected to oversee the day-to-day planning and organisation of Blood Science Reception and the Phlebotomy Service motivating and managing staff, prioritising a busy workload and overseeing all daily operations.
You will have support from the Deputy Pre-analytical manager (band 5), two Band 4 pre-analytical supervisors & two Band 4 Phlebotomy supervisors as well as the Blood Science department managers.
This is a band 6 position, the successful candidate will be educated to Degree level or have demonstrable equivalent knowledge and experience, such as a strong pathology/Phlebotomy, NHS experience, supervisory/management experience & a good understanding of quality management.
The post is a full-time permanent role, covering 37.5 hours Mon-Fri, although occasional weekend/out of hours work may be required. Core hours will be 7am to 7pm.
The department has full UKAS accreditation and supports career progression & staff development at all levels. Continuous professional development (CPD) is actively encouraged and supported.
Main duties of the job
To be responsible for the following department functions;
o Access to the department;
o Specimen transportation;
o Reception quality systems;
o Effectiveness leadership and management of staff ensuring consisting standards of performance;
o Responsible for overseeing the day-day planning and organisation of Pathology Reception and the Phlebotomy Service; allocating and re-allocating tasks and/or staff on a daily basis to meet service demand and delivery
o Liaising with staff across ABUHB to drive change and improvement for the Pathology Reception and Phlebotomy Service.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Details
Date posted
20 August 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
39,263 to 47,280 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
040-AC317-0825
Job locations
Grange University Hospital
Caerleon Road
Cwmbran
NP44 8YN
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledges
Essential

• Educated to Degree level or demonstrable equivalent knowledge and experience
• further training and experience to post graduate diploma level equivalent i.e, Higher qualification in management or business administration/ or equivalent knowledge.
• Knowledge of administrative processes and procedures.
• Strong understanding of Microsoft package.
• Understand fully the meaning and application of confidentiality.
• Understanding of Medical conditions and terminology
• Evidence of ongoing CPD.
• Knowledge of the functions and structure of healthcare Services.
• Working knowledge of workforce processes.

Desirable

• Familiarity will UKAS standards and quality processes.
• Knowledge of Health and Safety.

Experience
Essential

• Extensive experience of managing a varied and complex workload
• Experience of operational line management and supervising staff
• Experience of using initiative and enthusiasm to problem solve/ develop the Service with minimum disruption to the team
• Experience of developing and improving administrative procedures and practices
• Good knowledge and experience of Microsoft Office applications.
• Understanding a range of work procedures and practices, most of which are non-routine
• Proven ability to liaise with people at all levels
• Excellent organisational skills
• Relevant experience in NHS

Desirable

• Experience of working in NHS organisations and familiar with NHS terminology
• Experience of working with NHS finance packages
• Experience of working with NHS systems such as ESR & Health Roster etc.
• Experience of Phlebotomy Services
• Experience of working with All Wales Laboratory Information system (LIMS)
• Working experience of laboratory practices, analytics and sample workflow
• Experience of delivering and developing training programmes

Other
Essential

• Expected to be able to travel across ABUHB as required.

Aptitude and Abilities
Essential

• Effective leadership skills.
• Be able to demonstrate tact and diplomacy when working with others.
• Ability to plan and prioritise work according to demand.
• Ability to use initiative
• Ability to work unsupervised
• Good working knowledge, gained through a combination of experience and training of Microsoft products. Knowledge of Word, Excel and of PowerPoint
• Ability to manage diverse workload whilst dealing with frequent interruptions.
• Ability to meet deadlines and to work under pressure
• Ability to work both independently and as part of a team.
• Exceptional organisational skills and ability to prioritise busy workload.
• Excellent communication skills (written and verbal)
• Ability to work flexible as and when required to meet the needs of the Service

Values
Essential

• Uphold the values and behaviours framework of ABUHB.
• Flexible to meet the needs of the Service
• Values and respects others, treats everyone as an individual Is non judgemental
• Motivated to be genuinely kind and caring, helps and cooperates with colleagues
• Takes pride in themselves, their appearance, their role and where they work.

Person Specification
Qualifications and Knowledges
Essential

• Educated to Degree level or demonstrable equivalent knowledge and experience
• further training and experience to post graduate diploma level equivalent i.e, Higher qualification in management or business administration/ or equivalent knowledge.
• Knowledge of administrative processes and procedures.
• Strong understanding of Microsoft package.
• Understand fully the meaning and application of confidentiality.
• Understanding of Medical conditions and terminology
• Evidence of ongoing CPD.
• Knowledge of the functions and structure of healthcare Services.
• Working knowledge of workforce processes.

Desirable

• Familiarity will UKAS standards and quality processes.
• Knowledge of Health and Safety.

Experience
Essential

• Extensive experience of managing a varied and complex workload
• Experience of operational line management and supervising staff
• Experience of using initiative and enthusiasm to problem solve/ develop the Service with minimum disruption to the team
• Experience of developing and improving administrative procedures and practices
• Good knowledge and experience of Microsoft Office applications.
• Understanding a range of work procedures and practices, most of which are non-routine
• Proven ability to liaise with people at all levels
• Excellent organisational skills
• Relevant experience in NHS

Desirable

• Experience of working in NHS organisations and familiar with NHS terminology
• Experience of working with NHS finance packages
• Experience of working with NHS systems such as ESR & Health Roster etc.
• Experience of Phlebotomy Services
• Experience of working with All Wales Laboratory Information system (LIMS)
• Working experience of laboratory practices, analytics and sample workflow
• Experience of delivering and developing training programmes

Other
Essential

• Expected to be able to travel across ABUHB as required.

Aptitude and Abilities
Essential

• Effective leadership skills.
• Be able to demonstrate tact and diplomacy when working with others.
• Ability to plan and prioritise work according to demand.
• Ability to use initiative
• Ability to work unsupervised
• Good working knowledge, gained through a combination of experience and training of Microsoft products. Knowledge of Word, Excel and of PowerPoint
• Ability to manage diverse workload whilst dealing with frequent interruptions.
• Ability to meet deadlines and to work under pressure
• Ability to work both independently and as part of a team.
• Exceptional organisational skills and ability to prioritise busy workload.
• Excellent communication skills (written and verbal)
• Ability to work flexible as and when required to meet the needs of the Service

Values
Essential

• Uphold the values and behaviours framework of ABUHB.
• Flexible to meet the needs of the Service
• Values and respects others, treats everyone as an individual Is non judgemental
• Motivated to be genuinely kind and caring, helps and cooperates with colleagues
• Takes pride in themselves, their appearance, their role and where they work.