Job Description

Pre-registration Trainee Pharmacy Technician (PTPT) -- 30 hours

Employer: Dispharma Retail Ltd (trading as My Local Chemist)

Location: 183 Alum Rock Road, Birmingham

Contract: Part-time, 30 hours per week, permanent (includes a Saturday rota)

Training: NHS-funded pathway to Level 4 Pharmacy Technician, leading to Accuracy Checking Technician (ACT) qualification (with vaccination training when eligible)

Why this role exists

We're a busy, community-focused pharmacy (~7,000 Rx items/month) with room to grow our retail and clinical services. We're shifting so the pharmacist focuses on clinical care. As a PTPT, you'll strengthen day-to-day operations, patient flow and retail standards -- while living our Points of Culture every day. At the end of the programme, you'll qualify as a Level 4 Pharmacy Technician and progress to become an Accuracy Checking Technician (ACT), playing a key role in the safe, efficient supply of medicines.

Key responsibilities

Operations & Compliance

Take ownership of agreed operational tasks -- e.g. recording fridge temperatures, checking stock expiry dates, maintaining a clean/organised workspace, and producing monthly staff rotas. Keep SOPs current for your areas and support audit/inspection readiness. Support medicines management and workflow efficiency within the scope of a PTPT role.
Dispensary & Patient Support

Safe, efficient dispensing under supervision; help triage workload (walk-ins/EPS/deliveries). Patient communications: call-backs, owing management and clear ETAs to reduce repeat chasing.
Retail & Service Promotion

Implement and maintain merchandising standards on agreed fixtures. Coordinate seasonal activity and signpost paid/NHS services appropriately. Assist with simple local marketing execution (windows, leaflets, counter prompts) and online booking flows where relevant.
Service Readiness

Prepare the consultation room and documentation for clinics (flu/COVID, etc.). After eligibility and training, support/deliver vaccinations in scope.
People & Culture -- How we work at MyLocalChemist

Strive for excellence, not perfection -- do the best you can, where you are, with what you've got, inspiring others. Take responsibility & be accountable -- focus on what you can control; finish jobs properly. Learn & grow continuously -- seek/give constructive feedback; learn from mistakes. Communicate openly -- use proactive, positive language; resolve misunderstandings early. Seek win-win solutions -- collaborate, prioritise team needs and contribute ideas. Treat people as people -- be of service, see potential, ask to understand, show appreciation.
Person specification

Essential

Proven organiser who loves checklists, standards and finishing jobs properly. Clear, confident communicator; able to influence positively without drama. Comfortable in a busy community setting; resilient and patient-first. Tech-savvy and IT-literate; confident with PMR systems. Strong PMR experience, ideally with ProScript or Titan PMR (Titan experience is a bonus as we are transitioning). Willing and able to complete the Level 4 Pharmacy Technician pathway leading to ACT qualification.
Desirable

Retail pharmacy background (e.g. Boots, Superdrug) with merchandising/planogram experience. Community language skills (Urdu or Mirpuri/Pahari) to serve local patients. Experience supporting vaccination clinics or other NHS services. First-aid, safeguarding or H&S certificates.
What we offer

NHS-funded Level 4 Technician training leading to ACT qualification (and vaccination training when eligible). Real ownership of defined areas, with mentoring and feedback. Competitive salary with performance reviews and development plan. A supportive culture guided by our Points of Culture.
Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: 30 per week

Work Location: In person