Job Description

We have an exciting opportunity for a part-time Prescribing Team admin member to come and join the friendly St Thomas Medical Group team. The position is for 3 days a week.

The days required are Monday 8.30-5.00pm , Tuesday 8.30-6.30 and Friday 8.30 - 5.00pm only

The Group have THREE sites across Exeter.

The Practice uses Systm-1 as their clinical system.

The ideal candidate will have an excellent skill mix, be friendly, have a good sense of humour and be flexible. The successful candidates will be expected to work across sites and on a rota for one late finish a week. Late finishes are 6.30pm.

We are seeking someone who is enthusiastic about delivering excellent patient care, with good interpersonal/communication skills and has the ability to work well independently as well as part of the integrated team.

Job Title: Prescribing Team Member

Hours: 24 per week 3 days. Monday, Tuesday & Friday.

Holidays 5 weeks of leave plus Bank Holidays

Working hours 8.30 am to 5.00 pm usually but

variable to include at least one late night each week normally on a Tuesday ( until 6.30 pm )

Main Purpose of Job: To process Medication requests and queries and to

carry out a variety of administrative tasks. Working across three sites.

Responsible to: Prescribing Team Manager

Duties and Responsibilities of Post:

1. Prescribing -

Process requests for medication from individual patients paper copies, email, online and EPS. Process requests for medications for groups of patients living in Care Homes. Explain practice arrangements to patients but using judgement and sound communication skills ensuring that patients requiring urgent medication are dealt with in an appropriate manner and support is sort from appropriate clinical staff. Respond to all medication related queries and requests for assistance from patients in person, on the telephone and online. To ensure that patient queries on medication are referred to the relevant GP where needed Set up prescriptions for Blister Packs where appropriate. Manage repeat prescription synchronisation Ensure information about medication prescribed by any outside source is documented on patients records. Regular checking of patient medical records to ensure adherence with prescribing guidelines, e.g. arranging blood tests where appropriate and monitoring test dates. To book appointments on the telephone for blood tests ensuring essential information is recorded for the clinician. To note over or under use of medication and highlight to GP. To notify patient if GP rejects a request for medication. Keep up-to-date records of prescriptions collected by each pharmacy Keep up-to date records of Controlled Drug prescriptions for collection by patients. Administration of recommendations to stop over the counter medications being prescribed. Maintenance and processing of Just In Case Bags to support Gp's Ordering, maintenance and storage of stock of Decapeptyl, Mirenas, Zoladex, etc. Take part in medicine waste campaigns Ordering of stationary supplies as required.
Necessary skills for the post:

An understanding, acceptance and adherence to the need for strict confidentiality. An ability to use own judgement, resourcefulness and knowledge to respond to queries and requests in a pleasant and articulate manner. Excellent communications skills and an ability to listen empathise and use diplomacy when interacting with patients both in person and by telephone. Good mathematical skills. Ability to work as part of an integrated multi-skilled team of clinicians and administrative staff. Able to work under pressure and adapt to changes whilst working at a high standard. Computer literacy with accurate keyboard skills combined with the ability to acquire new skills on a clinical system (SYSTM-1) Experience using office equipment photocopier and document scanning. Smart professional appearance Process requests for medication from individual patients paper copies, email, online . Answering/ making phone calls responding to patient prescription queries Any other General admin duties that may be required for the prescribing team
Overview of your organisation

St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Administrative and Reception staff operating out of purpose-built surgeries, we have 10 Partners, 23 Salaried Drs, 24 Nurses, 6 ANPs, 4 Paramedics, Health and Wellbeing Coach, Occupational Health Therapist, 3 Pharmacists, 1 Pharmacy Technician, First Contact Physios, Social prescriber forming a strong and skilled workforce

The team work extremely hard and have a very positive work ethic. The team are very well supported by the Groups 10 GP Partners and management team.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 24 per week

Benefits:

Company pension Free parking On-site parking Sick pay
Ability to commute/relocate:

Exeter: reliably commute or plan to relocate before starting work (required)
Work Location: In person