Job Description

Job responsibilities:

Duties will include co-ordinating and preparing repeat prescriptions for our Patients, data entry onto patient records, EPS and Patient and Pharmacy liaison. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels: Work with our GPs to provide a responsive repeat prescription service delegated to the Prescription team as appropriate. Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines. Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.



Comply with legal and professional requirements, accepted guidance on professional practice, with safe systems of work for re-authorising repeat prescriptions and to co-ordinate medication reviews or changes. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives. Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients. Respond to enquiries from Patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face - to-face and maintain precise records of the communications.



Provide an efficient administration service as part of a Team to ensure the smooth running of the prescription support to our clinicians. Process any correspondence as appropriate in a timely manner and ensure this is recorded in the Patient record. Ensure you are keeping Patient information updated and that Patient information is secure and kept confidential at all times. Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements.



Keep up to date with the Practices formulary and the National restricted drugs list. Keep up to date with the Medicines Management Targets liaising with the Medicines Manager and Lead Prescribing GP. Attend Medicines Management meetings as required. Bring any queries to the attention of the relevant doctor, to include under and over usage.



Issue nursing supplies e.g. dressings, catheters if advised by a GP or suitably trained nurse. On the doctors instructions, inactivate drugs that have never been issued or have not been issued for a specified period. Liaise with external Pharmacy services and patients which may include telephone or face to face, as necessary to resolve queries.



Build good working relationships with local Pharmacies to help enable our prescription service. Check emails regularly and deal with them appropriately. Create tasks and assist Clinicians in managing document workflow relating to prescriptions. Establish and maintain filing and administrative systems so that written or computerised information is easily accessible and secure.



Action any changes to medication via hospital discharge letter/consultant letters passing necessary queries to prescribing GP to process where appropriate. Check any outstanding prescriptions also to ensure that the correct medication will be issued. Ensure you have adequate stationery supplies in stock (Prescription Pads). Escalate any problems to your line manager or Operations manager that you need support with.



When required, support GPs by assisting with document workflow within the Practice. Undertake training as requested to support safe and effective services for the Practice. Actively participate and contribute to Prescription Team meetings. Ensure all prescriptions are managed in line with the Practices Repeat Prescribing Policy.



Carry out any other duties as may reasonably be requested by the GPs/practice manager/line manager.