Job Description

About the Role

Highlands Surgeryhas an opportunity for a prescription clerk to join our busy prescribing team, at the heart of our patient care service. This role is offered on a part-time basis for 20 hours per week to be worked over 3-4 days.



The main responsibilities of the role include:


Ensuring that requests for repeat prescriptions are actioned within 72 hours. This includes checking emails and tasks. Responding to all queries and requests from patients, chemists, nursing homes and district nurses, regarding the issue of prescriptions. Keeping repeat prescription information up-to-date in patient records. Sending out medication review invites. Organising blood tests (through ICE system) or blood pressure checks for patients, relevant to their prescribing needs. General ad hoc administration work. Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.

About the Candidate

To be considered for this position, the ideal candidate will:


Possess experience of working in a busy, environment. Be flexible, with a positive attitude. Demonstrate good team working and communication skills. Demonstrate an excellent standard of patient care.
General practice experience and knowledge of SystmOne would be an advantage.

About Us

Highlands Surgery is an innovative, and forward-thinking practice based across two clinical sites. With a patient list size of 14,500, we are large enough to offer a diverse range of services while maintaining a supportive, close-knit team environment. We are proud to be a training and development-focused practice with a strong ethos around staff support and continuous improvement.



Our practice is led by three GP partners and supported by three salaried GPs, experienced long-term locums, four dedicated practice nurses, an advanced nurse practitioner (ANP), and an in-house pharmacist. We are also a key part of our Primary Care Network (PCN), offering access to services such as social prescribers, emergency care practitioners (ECPs), and MSK clinicians.



What makes us different?


Two well-equipped sites for clinical consultations and MSK services A large, professional Reception and Admin team committed to patient care A dedicated Prescription Team to manage medication requests efficiently A focus on high-quality, sustainable patient care Strong PCN links with enhanced services to support our patients holistically A Good CQC rating and consistently high QOF achievement

We welcome interest from candidates who are enthusiastic about delivering high-quality care in a collaborative and evolving environment.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.