three times in a row, DSG Group is a collective of forward-thinking brands and investments, which specialises in UK auto finance and focuses on compliant technology-driven delivery. Over the past 35 years, we have remained at the forefront of technological innovation, thanks to the ongoing development of our systems and software.
We are a fintech company that sees people as its greatest asset and our continuing growth finds us keen to take the next step in providing fair outcomes to our automotive finance customers when they have problems with their cars.
About the Role:
The Prime Business Development Manager at DSG Finance plays a pivotal office-based sales role, acting as the key liaison between dealerships and their customers to ensure the smooth conversion of accepted credit applications into completed finance agreements. This role is central to the Prime team operations and focuses on managing the end-to-end payout process with dealers. This role requires excellent communication skills, strong attention to detail, and a customer-centric approach, ensuring a smooth and efficient process from application to deal completion.
Key Responsibilities:
Conversion Management
: Collaborate with underwriters to secure optimal finance terms and communicate directly with dealerships and customers to maximise conversion efficiency.
Dealer Engagement
: Proactively follow up on outstanding proposals, offer alternative solutions, and reaffirm dealership commitment to placing business with DSG.
Documentation Handling
: Issue accurate finance documentation, including both electronic and traditional 'wet ink' formats, ensuring all figures are pre-checked and customers are fully informed.
Problem Resolution
: Address dealership queries, resolve objections, and manage commission-related questions to ensure swift and effective deal completion.
Compliance & Monitoring
: Maintain adherence to compliance essentials through call monitoring and ensure all interactions are accurately recorded
Performance Indicators
Written rate and volume (number of cases)
Compliance adherence
Conversion efficiency and dealer satisfaction
About You:
You're the kind of person who brings energy, empathy, and integrity into every conversation. You believe that how you do things matters just as much as what you do, and you're proud to do things the right way.
You're naturally curious and always looking for ways to improve, not just processes, but yourself. You take ownership of your work and bring a positive mindset to every challenge. You're not afraid to ask questions, share ideas, or support your teammates when they need it.
You'll thrive in this role if you:
See every dealer/customer interaction as a chance to make a difference.
Stay focused and composed, even when juggling multiple priorities.
Communicate with clarity, warmth, and purpose.
Are driven by doing what's right, not what's easy.
Value feedback as a tool for growth, not criticism.
Believe in teamwork, trust, and treating people with respect.
At DSG, we care about how we show up for our customers, our colleagues, and ourselves. If you're someone who leads with heart, thinks with purpose, and acts with integrity, you'll feel right at home here.
Education, Skills, Knowledge and Experience:
Motor Finance Knowledge (SAF) -
Desirable
Motor Finance Industry Experience -
Desirable
Payouts or underwriting experience in a similar company -
Desirable
Maths and English GCSE 'S -
Essential
Inbound Sales Experience -
Essential
Customer service or admin experience -
Essential
Office experience -
Essential
Excellent verbal communicator -
Essential
Enthusiastic and Positive approach -
Essential
Professionalism -
Essential
Excellent Communication Skills -
Essential
Working Here:
Ask DSG colleagues what they love best about working here (and we do!) and there is one response that comes up every time: The People. Our relaxed, professional working environment is based on respect and inclusivity. We make a habit of promoting from within, as seen from the number of senior managers who joined as apprentices. Our full-spectrum wellbeing programme doesn't just provide support in times of need (like our full family private medical insurance, mental health champions, and 24/7 access to GP's and counsellors). It extends into coaching, job-crafting and encouraging our people to be the best version of themselves. Our bright and spacious campus has a range of exercise equipment which all colleagues have access to.
We actively seek business improvement ideas from our colleagues and reward them when they bear fruit. Alongside our lavish annual awards night, we have a monthly peer recognition programme for colleagues who display our core values: Love Yesterday, Today & Tomorrow, Improve Everything Always, Everyone Is Included, Remember, It's Bigger Than This.
Colleagues are invited to host corporate guests in our executive box at the Co-op Arena, where there are fantastic line-ups!
We are thrilled to be certified a B Corp & a Carbon Neutral Business. This signifies we have high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials. In simpler terms, Certified B Corporations are companies that use business as a force for good by caring about their employees, the environment, and their impact on the world.
We offer:
A competitive salary between 26k and 28k depending on experience
Great benefits including enhanced holiday, family private medical insurance and the chance to host guests in our box at the Co-op Arena
Opportunity to work some of your time from home when you have completed training
Benefits:
Hybrid Work Option (after probation)
25 Days Holiday, Plus Bank Holidays
Private Medical Insurance
Company Pension Scheme
Life Insurance & Bereavement Service
Wellness Programs
Mental Health Champions
Cycle to Work Scheme
Free parking
Company Suite at the Co-op Live Arena
Company Events Experience:
Free Breakfast
Job Type: Full-time
Pay: 26,733.73-40,000.00 per year
Benefits:
Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Work from home
Experience: