Job Description

We're currently looking for a Principal Business Analyst to work with us in Digital and Integration (D&I) as part of the COO CD&I function.
As Principal Business Analyst, you'll be leading the Business Analysis team and delivery across D&I and will be a member of the Senior Leadership team. You will also manage line reporting for Business Analysis within D&I. You will report into the Programme Director for D&I and work closely with D&I Value Stream Programme Managers, Chief Product Owners and Lead Architects/Engineers.
This role is responsible for supporting the CIO, Programme Director, Chief Product Owners and Programme Managers with the shaping and prioritisation of their outcomes and delivery objectives. This role is accountable for the Business Analysis Approach and leadership of the business analysis activities; dealing with content rich problems and bringing the problem space to life and to provide options/guidance to resolve.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. Whilst these locations are where we are primarily looking to fill the role, if you're an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to .
If not based from our Swindon or London office there is the requirement to attend ad/hoc meetings in these offices roughly once to twice a month.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing
As Principal Business Analyst, you'll be working closely and collaboratively with senior leaders across D&I but also interacting with other teams across Nationwide.
You'll be using your own initiative in this role and are required to work with a pro-active mindset and an aim to identify, escalate and resolve issues/risks.
With relevant experience under your belt, you'll be using your business analysis and solution design knowledge to identify solutions to achieve the best outcome, influencing business resolutions with confidence and innovation to achieve the best results.
The role is accountable for:
Working collaboratively with the CIO Leadership team to ensure that the end-to-end solutions within the Change team align to the Society strategy.
Representing CIO areas interests through effective influencing and collaboration with key stakeholders across other change teams and supports services in shaping engagements and defining approaches.
Making Business Analysis led recommendations to the CIO leadership team and delivery teams. You'll use internal and external knowledge and provide innovative thinking aligned to the Business Enterprise outcomes.
Leading the team of Business Analysts within D&I using a range of 'good practice' techniques to translate business content into deliverables, defining the requirements and traceability approach, identifying benefits of change and evaluating trade-offs to achieve change team outcomes.
Ensuring effective shape and sizing of Business Analysis activities to ensure delivery of outcomes at pace and value.
Actively contributing to the continuous improvement and transformation of evolving Business Analysis processes, tools and techniques.
Line Management and coaching of our BAs who lead Value Streams in D&I. Leadership of the D&I BA Community to maintain high levels of knowledge, collaboration, development and motivation experienced by our BAs.
Accountable for the design and delivery of Business Analysis Assurance across the Business Analysis team, ensuring that the designed and delivered solution is consistent throughout the solution lifecycle and managed through appropriate governance processes.
About you
We ask that you have:

• Exceptional leadership, influencing, communication, line management and organisational skill.
• Proven experience of uplifting capability in Business Analysis teams.
• Proven experience of functional leadership in a Business Analysis context leading team's ranging from 15 - 100 FTE, across multiple small or large scale/complex change initiatives and suppliers across multiple sites
• Sound knowledge and understanding of various project delivery methodologies, structures and working practices.
• Proven experience in roadmap shaping and development, applying expert analysis skills to shape and hold the change team vision linking into the overall organisational strategy.
• Excellent insight, analytical and problem-solving skills with extensive experience of defining requirements and determining solution propositions with the ability to analyse and problem-solve to determine solutions.
• Conceptual thinking capability with the ability to translate strategic outcomes into designs.
• Excellent knowledge of facilitation, information gathering and organisational change management.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:

• A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub - Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 30 days holiday, pro rata
• Individual healthcare cover

Banking - but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#LI-post