Job Description

About Channel 3


At Channel 3, we are united by a clear sense of purpose: we exist to help the health and care sector improve lives by using digital and data. We help our clients use technology to transform patient care, provide better experiences for the public and improve conditions for the workforce.


This is an incredibly exciting time for us at Channel 3 as we continue in a period of significant growth. We are on a journey to becoming the most sought-after consultancy for talented individuals who want to build their careers in digital health and care. There is no doubt that our continued success will be underpinned by the exceptional talent and passion of our people.


We work hard to create an environment where everyone feels supported to learn, develop, and have fun! We care deeply about making a difference and building a team who are passionate about driving change. We offer colleagues the freedom to play an active role in their own personal development and the opportunity to help shape our wider business and how we deliver our work.


Digital Foundations at Channel 3


Digital Foundations are the technology, infrastructure, and operating models that underpin all digital health and care systems. They include the devices, platforms, networks, people, and processes that support day-to-day operations and enable digitally driven transformation. At Channel 3, our Digital Foundations work covers:


Infrastructure strategy & operating models resilient, scalable IT backbones. Cyber security & risk management safeguarding patient data and ensuring compliance. Enterprise architecture & interoperability enabling seamless flow of information across organisations. ICT / digital service reviews & service management driving quality, value for money, and user satisfaction. Strategic procurement & commercial support maximising value and innovation through supply chains. Transition, implementation & programme delivery ensuring smooth and effective change. Data, content & analytics foundations enabling real-time, data-driven decision-making.
Digital Foundations are the building blocks of digital maturity, with wider transformation initiatives (EPR, ICS consolidation, digital-first care models) relying on it to succeed.


The Role


We are looking for an innovative and analytical individual to play a key role in driving our Digital Foundations proposition, combining delivery excellence with practice growth. This role is about more than solely delivering engagements, you will help shape, grow, and mature our Digital Foundations capability while driving tangible results in partnership with our clients.


As a senior member in our business, you will be a committed team player with leadership ability, to motivate, support and develop our people and inspire our clients. You will contribute to the rapid growth of our business by supporting our people to do what we do even better.


What would be expected of me as a principal consultant?


Delivery


Managing teams, workstreams and/ or consulting engagements within digital healthcare. Managing the approach taken by the engagement teams to client workshops, meetings and presentations. Lead across the full lifecycle from strategic advisory (options appraisals, business cases, roadmaps) through to delivery (procurement, technical assurance, implementation, and benefits realisation). Drive measurable impact ensuring our work improves patient and staff experience, reduces cost and risk, and builds resilient, future-proofed digital services. Mentor and build capability supporting colleagues to deepen expertise across Digital Foundations domains (infrastructure, cyber, interoperability, architecture, etc.). Contribute to building the playbook help shape and codify our Digital Foundations methodologies, tools, and accelerators, ensuring consistency and quality in delivery. Engage clients conceptually to frame how Digital Foundations enable their wider transformation and business objectives, while also guiding the design and delivery detail.
Business Development


Exploring new sales leads and assists in converting them into opportunities. Supporting the senior leadership team with key accounts and developing new clients. Making significant contributions to new business proposals based on a thorough understanding of clients requirements.
Relationships & Commercial Management


Being a trusted advisor to clients at senior management level. Using existing network and new client base to explore and create new opportunities. Involved in managing commercials to maximise engagement profitability.
Quality Assurance and Practice Development


Shape and grow the proposition contributing to thought leadership, market visibility, and client advocacy that expands Channel 3s footprint in this space. Ensuring quality assurance processes within engagements/workstreams. Supporting practice improvement with the creation of new methodologies in keeping with technological advances.
Who would we like to hear from?


The ideal candidate will have proven people management skills and have a passion for developing colleagues across the Channel 3 business. They will provide ongoing coaching and mentoring and will support our teams learning and development and general wellbeing.


Desired


Experience in a consulting role within a management consultancy or other professional services environment. Proven capability in shaping business development opportunities and winning work. Track record in thought leadership, innovation, and/or creating methodologies or toolkits. Proven capability for creating high-quality, impactful documentation and reports that can engage across all groups, holding credibility with technical and non-technical stakeholders.
Essential


Expertise of the digital health and care market, the interconnectivities within it and the ways the market engages with consultancy services. Deep expertise in one or more Digital Foundations domains (infrastructure, cyber security, interoperability, architecture, service management, procurement, etc.), and ability to translate these into tangible improvements for health and care organisations. Strong understanding of NHS and/or Local Authority structures and business processes, and how digital foundations underpin wider transformation initiatives (eg EPR, ICS consolidation, digital-first care models) Experience leading multi-disciplinary teams across complex digital programmes, balancing strategic influence with delivery detailA hands-on approach and a confidence to engage with customers and perspective clients and make things happen. Highly effective communication and influencing skills engaging both technical and non-technical stakeholders to achieve desired outcomes. Strong ethics and integrity and be a role model to others.
Professional Development


The ongoing professional development of our employees is important to us, and we empower our teams to build learning and development experiences into their everyday rhythm. Whether this is on the job learning, working alongside some of the most talented individuals in the industry or access to accredited training courses and internal learning programmes.


What are the Perks of working at Channel 3?


In addition to offering a competitive salary, commission, and bonus package, we also offer a wide-ranging set of employee benefits which include:


Home-based and hybrid working Part-time and flexible working opportunities 25 days holiday allowance + bank holidays, increased up to 28 days to recognise long-service Private healthcare Contributory workplace pension Life insurance (death in service) Health cash plan Employee assistance programme, including counselling Enhanced policies for sickness absence and family leave Retail and lifestyle discounts Buy or sell holiday policy Electric vehicle scheme Cycle to work scheme Regional office locations Company socials and team building activities
At Channel 3, we recognise that strength lies in valuing differences. We have always and will always be committed to building a diverse team and we represent a variety of backgrounds, skills, perspectives, and life experiences. Providing equal opportunities to all our employees is our number one priority and all appointments and promotions are made based on performance and ability. You will always be treated in a fair and equal way throughout your employment with us and given every opportunity to grow, develop and realise your potential.