Job Description

iHCM Principal Product Manager Talent Management
The Role
The Principal Product Manager, Talent Management, will lead the strategy, design, and execution of talent-focused capabilities across our mid-market (HCM) products and act as a thought leader in this space for the broader ESI organisation. This role is central to delivering innovative, practical, and intuitive solutions that help mid-sized businesses attract, grow, and retain talent -- while staying agile in a changing workforce landscape.
In this role the successful candidate will demonstrate a deep understanding of the needs of end-users and customers in the Talent Management domain; they will have knowledge of the market, the competitive landscape and relevant industry and technology trends.
The Domain
This is a strategic role focused on high-impact product capabilities such as performance management, learning, succession planning, employee development, and engagement -- all designed to support growing organizations that value efficiency, compliance, and employee experience.
What outcomes is this role responsible for?
The Principal Product Manager, Talent Management is accountable for the business results achieved in the product domain; results are measured in terms of revenue, NOI, client retention, and NPS with focus on success criteria such as:

• Increased customer adoption and engagement of talent modules.
• Net promoter score (NPS) or customer satisfaction improvement.
• On-time delivery of roadmap commitments and successful launches.
• Portfolio growth through upsell/cross-sell or feature expansion.
• Internal enablement and reduction in support or implementation friction.

What skill set are we looking for?
This is an Individual Contributor role that will serve as the internal expert on mid-market talent needs, workforce trends, and best practices. They will be an experienced Product Manager who can provide guidance and coaching to other product managers to aid their development.
The successful candidate will also need to engage regularly with clients and senior ADP stakeholders, presenting at ESI SLT Meetings, GPT leadership events, Board meetings and Analyst briefings. They will need to work with Product Leaders across the broader ADP organisation and be able to influence product roadmap and investment decisions to benefit the ESI/global market.
Product Skill Set

• Ability to articulate ideas clearly to stakeholders, including clients, associates, ADP Leadership and industry Analysts
• Deep understanding of core talent processes; knowledge of regulatory considerations, especially related to pay transparency, DEI, and employee data privacy.
• Understands the needs of our clients and can empathise with their experiences and desired outcomes
• Ability to make pragmatic product decisions that balance flexibility with simplicity.
• Skilled in building right-sized solutions that work for organizations with limited HR tech resources or technical depth.
• Able to balance the needs of different stakeholders and turn customer pain points into elegant solutions and address challenges creatively and effectively.
• Up to date with industry trends and competitor offerings; curious and adaptable to change.

Technical skill set

• Comfortable collaborating with engineers on architecture, APIs, integrations, workflows, and scalability concerns.
• Understanding of the software development lifecycle and DevOps practices
• Familiar with UX principles and tools (e.g. Pendo, Figma)
• Proficiency in tools to support the product management process & drive informed product decision making
• Experienced in Agile ways of working and leading Outcome Based Teams

Leadership skill set

• End-to-end accountability from ideation through launch and post-release optimization.
• Effective in managing timelines, dependencies, and stakeholder alignment across a product lifecycle.
• Communicates clearly with executive stakeholders, cross-functional teams, and external audiences.
• Builds alignment and trust through transparency, data, and consistency.
• Builds international relationships that contribute to the broader ADP community

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at .
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Skills Required