Job Description

Print & Mail Room Operations Analyst - JP Morgan - London - Onsite - PAYE

We are seeking a Print & Mail Room Operations Analyst ideally with experience working with a variety of print machines with preference to Xerox machines to join JP Morgan in Bournemouth on an initial 6 months contract with a view to go permanent in the future. This role will be working between 7am - 3pm or 8am - 4pm.

Business Overview

As a Print & Mail Room Operations Analyst, you will ensure professionalism in all aspects of customer service, providing flexible and responsive assistance to clients and colleagues. You will have a 'can do' attitude with a flexible approach and use your own initiative to provide mail, courier and print solutions to internal clients, working as part of a team to support the DBS operation and other tasks within the management team.

Job Responsibilities:

Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable. Receive and process incoming and outgoing work. Print and finish and distribute all submitted print requests and documents. Undertake Check management in line with processing procedures (where applicable). Scan documents/files and integrate into agreed document workflow/depositories. Arrange courier collection including required manifest(s) and documentation. Manage other logistics function such as shuttle bus operations and overnight shipping. Handling of specialized items and more complex inquiries, including possible extensive research. Inventory management and fulfillment for production centers. Respond to all requests and inquiries from end users of the DBS services. Identify non-compliant activities, resolve discrepancies and escalate as appropriate. Maintain basic record keeping and tracking of data as required by management. Other duties as assigned.

Necessary Skills & Experience

Good customer service skills, attentiveness, able to interact positively and pleasantly. Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks. Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills. Able to work productively in a fast-paced team environment. Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information. Basic understanding of risk and control for the activities responsible. Be aware of and maintain safe working practices related to H&S. Able to resolve problems and with the ability to recommend process improvements. Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar). Must be comfortable with and have a solid understanding of basic business technology. Good oral and written communication skills. An intermediate understanding of the English language, in verbal format and written format, is required. High school diploma or equivalent required. This role will working on a morning shift of 7am - 3pm or 8am - 4pm

Please note that this role is full time office based.

Job Types: Full-time, Temporary, Temp to perm
Contract length: 6 months

Pay: 175.00-225.00 per day

Ability to commute/relocate:

Bournemouth BH7 7DX: reliably commute or plan to relocate before starting work (required)
Experience:

Print Operations: 3 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person