Job Description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

OVERVIEW

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Responsible for the operational, on-site delivery of print production/facilities management to end-user customers. Activities involve running various print production equipment, organizing and completing customer projects, maintaining customer relationships, and additional tasks including mail delivery and equipment inspections.

PRIMARY RESPONSIBILITIES

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Operate office/production equipment Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers) Apply asset tags to office equipment and update database Clean and maintain office equipment when necessary Delivery of customer mail within the office or remote locations Distribute supplies as required Problem-solve issues to complete production, delivery, and output requirements Perform quality inspections before, during, and after the output of each production run Perform operator maintenance on equipment Maintain reporting logs and information for billing Point of contact to receive, review and electronically log customer jobs Provide excellent customer service skills

QUALIFICATIONS, SKILLSETS & ABILITIES

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High School Diploma or equivalent Ability to work in a team environment well with others Ability to learn multiple accounts and multiple tasks at accounts and continue daily operations when the main operator(s) are out of the office Basic technical troubleshooting skills Able to use PC, perform and demonstrate intermediate use of, MS Office (Word, Excel, PowerPoint, TEAMS) Minimum of one (1) year experience in a Customer Service role Ability to sort/deliver mail Ability to lift up to 50 pounds


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