Job Description

Print on Demand Field Service Engineer - Working from home and covering the South of UK and London regions.

Excellent and Competitive Salary (DOE)

Company car provided and available for personal use (subject to BIK)

Full Time, Permanent, Overtime

Career Development Opportunities

Mobile phone, laptop, fuel card, all tools, PPE, and uniform is provided

Please Note: Applicants must be authorised to work in the UK

About the Company

Qcom Technology is a well-known independent company

providing specialist technical services and aftermarket support solutions

for technology manufacturers. Qcom provides the people, processes and infrastructure required to meet customer expectations for guaranteed capability and performance as part of an exceptional whole-of-life product experience.

About the Role

We are seeking a dynamic and enthusiastic engineer who will be responsible for service, maintenance and installations to our clients across the South of the UK, although occasional national and international travel may be required. Extensive experience in troubleshooting and repairing of mechanical equipment within the Print on Demand print industry focused on Production printers and digital presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon) is essential. You will need excellence customer service and communication skills and an eagerness to learn new and emerging technologies.

Role and responsibilities:

Production printer installation and maintenance Other Activities may include - Smart Locker installations and maintenance - Troubleshooting and repair of retail equipment - Installation of technology kiosks, including self-service technology Call progress updating via smart phone Adherence to service level agreements to all customers Management of supplied tools and parts to 100% accuracy

Essential Skills:

Minimum 3 years experience in troubleshooting and repairing mechanical equipment within in the Print on Demand (POD) print industry Ability to work under pressure and understand the need to adapt and be flexible to suit business needs. Certification relating to Mechanical and Electrical/Electronics Excellent technical skills, with a strong electronic and mechanical background Strong IT Knowledge The ability to provide first class customer service with previous customer facing experience

Education and experience:

Good standard of secondary level education Good level of Microsoft Word and Excel experience

Attributes required.

The ideal candidate will be presentable, approachable and have a 'can do' attitude and a willingness to 'go the extra mile'. You will be passionate about your work and take pride in helping customers.

The role requires the following attributes.

Reliable and punctual Excellent communication skills Self-motivated individual who can operate on their own initiative. Flexible approach to work including occasional weekend and out of hours

Benefits

Company Pension Life insurance Up to 25 days Annual Leave Plus Bank Holidays with long service Company Events Career Development Opportunities Unlimited Overtime
As this is a field service role, you will start and finish your days at home.

Plenty of overtime opportunities, weekend standby, and out-of-hours project work with enhanced payments.

How to apply for the role:

If you have the skills, experience and 'can do' attitude required for this position, click "apply" today and

check your inbox for an email providing more information

.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes Automation Engineer, Field Engineer, Maintenance Engineer, Hardware, Software, IT, IT Support, Tech Repair, Repair Technician, Field Operative, PC, EPOS, Car Parking, last mile, POD, Digital Presses, Production printing)

Job Types: Full-time, Permanent

Pay: From 35,000.00 per year

Benefits:

Company car Company events Company pension Employee discount Life insurance On-site parking Sick pay
Work Location: On the road