Job Description

Printer Shop Graphic Designer and Customer Service

We are searching for a dynamic and organized individual to fill the role of Printer Shop Administrator in our establishment. This position requires a combination of administrative proficiency and graphic design skills to ensure the smooth operation of our shop while also assisting customers with their design and printing needs. If you are adept at managing tasks, coordinating operations, and have a creative flair, we invite you to consider joining our team.

Responsibilities:

Administrative Management:

- Oversee daily shop operations, including opening and closing procedures, inventory management, and maintaining a clean and organized workspace.

- Manage customer inquiries, orders, and appointments through efficient scheduling and coordination.

- Handle cash transactions, invoicing, and maintain accurate financial records.

Graphic Design Support:

- Utilize graphic design expertise to assist customers in conceptualizing and refining their print materials, ensuring their design needs are met.

- Collaborate with customers to create visually appealing and effective designs for various print projects such as flyers, brochures, and business cards.

Customer Interaction:

- Provide exceptional customer service by addressing customer inquiries, offering guidance on design and printing options, and ensuring customer satisfaction throughout their experience.

Order Fulfillment:

- Manage customer orders from inception to completion, including design, printing, and packaging, while adhering to deadlines.

- Coordinate with the production team to ensure accurate and timely order processing.

Communication:

- Effectively communicate with customers in-person, over the phone, and through email, providing updates on order status and addressing any concerns.

Qualifications:

Administrative Skills:

- Proven experience in administrative tasks, including record-keeping, inventory management, appointment scheduling, and cash handling.

- Strong organizational skills to manage multiple tasks and ensure smooth shop operations.

- Proficient in Office software such as Excel Spreadsheet to manage daily orders.

Graphic Design Proficiency:

- Proficient in graphic design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign. ) to create visually compelling designs.

- Ability to understand customer design preferences and translate them into impactful visual solutions.

Customer Service Excellence:

- Excellent interpersonal skills to provide outstanding customer service and build positive relationships with clients.

- Ability to guide customers through design choices, offering suggestions to meet their needs.

Time Management:

- Strong time management skills to ensure orders are processed promptly and deadlines are met.

Communication Skills:

- Clear and effective communication, both verbal and written, to interact with customers and relay information accurately.

Attention to Detail:

- Keen eye for detail in design work and administrative tasks to maintain accuracy and quality.

Creativity:

- Demonstrated creative thinking and design skills to offer unique and engaging design concepts to customers.

Problem-Solving Abilities:

- Capacity to address challenges that may arise during the design or printing process and provide suitable solutions.

Education:

If you are a meticulous administrator with a passion for graphic design and a commitment to delivering top-notch customer experiences, this Printer Shop Administrator role offers an exciting opportunity to contribute to both the operational and creative aspects of our business. Join our team and help our customers' visions come to life through your administrative acumen and design flair.

Job Type: Full-time

Pay: 12.50-14.00 per hour

Benefits:

Casual dress Employee discount On-site parking
Ability to commute/relocate:

Woolwich: reliably commute or plan to relocate before starting work (required)
Experience:

E-commerce: 3 years (preferred) Graphic design: 3 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person