End Date Wednesday 25 June 2025
Salary Range 70,929 - 78,810
Flexible Working Options Job Share
Summary Deliver lending services to meet customer expectations, ensuring high quality solutions and recommendations within a risk focused environment, creating a 'centre of excellence' for lending related products and services.
JOB TITLE: Private Banking Lending Manager
LOCATION(S): Edinburgh, Manchester, Birmingham, Bristol, Chester, Halifax or Leeds
HOURS: Full time
About this opportunity
Ready to shape the future of lending in Private Banking? We're looking for a proactive and relationship-driven individual to join our Specialised Lending Team as a Private Banking Specialist Lender. This is a unique opportunity to work at the heart of our lending operations, delivering exceptional outcomes for high-value clients while helping shape the future of our lending proposition.
What you'll be doing:
Proactively manage and develop relationships with key internal stakeholders, acting as a trusted business partner.
Identify and resolve shortcomings in compliance and distribution processes to enhance customer service.
Collaborate with lending colleagues to manage important external introducer relationships.
Build and maintain a productive working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes.
Provide input into the development of improved procedures to enhance the customer lending journey.
Offer operational support to senior managers through non-routine activities using established programmes and protocols.
What we're looking for:
A thorough understanding of the UK residential property market and the services that support it.
A commitment to personal development and the ability to coach or guide others in role-specific areas.
A customer-first mindset, ensuring optimal solutions are delivered at the first point of contact.
Confidence in seeking and acting on customer feedback using prescribed systems and processes.
A collaborative approach to sharing best practices across the organisation.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks
As a certified colleague your details will be published on the FCA's Financial Services Register
This role has been identified as a Functions requiring qualifications under SYSC 27.8.10R as defined in the FCA Handbook.(1) Each function involving an activity for which there is a qualification requirement as specified in TC App 1.1.1R (Activities and Products/Sectors to which TC applies) is an FCA certification function.(2) A person performs the FCA certification function in this rule even if: (a) the time period within which the person must have obtained the qualification requirement has not yet expired; or (b) the person is exempt from the qualification requirement.
If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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