Job Description

The Process Compliance Analyst role is crucial in driving operational efficiency, ensuring compliance, and mitigating team. risks through data-driven insights and process improvements. You will be responsible for analysing complex data sets, identifying areas for optimisation, and implementing solutions to enhance our business operations and adherence to company policies.



Key Responsibilities:

Data Analysis & Pattern Identification: Analyse user, vehicle, and fleet data to identify patterns, anomalies, and potential breaches of company policies or compliance standards. Compliance & Risk Management: Serve as a central point of contact for all compliance breaches and risk awareness, proposing and implementing measures to counter the misuse of company policies. Stakeholder Communication & Escalation: Manage communications and escalations with support services and key stakeholders regarding compliance matters. Performance Measurement & Reporting: Measure performance against all obligations, track gaps through effective action plans, and develop, manage, and produce comprehensive Management Information (MI) and data analysis reports as required by the team and wider business. Documentation & Record Management: Oversee the management of compliance documentation, ensuring accurate record-keeping and the effective use of trackers. Strategic Insight & Recommendations: Track industry developments, share insights with the executive management team, and propose necessary adjustments to processes and policies. Project Leadership & Investigation: Lead and deliver compliance projects, including investigating new technologies in support of compliance and operational colleagues, reporting on findings, and making recommendations. Process Improvement Support: Collaborate with the Process Improvement Manager to plan and execute improvement initiatives, assist in developing and implementing process changes or new workflows, and help ensure the smooth adoption of new processes through stakeholder engagement and feedback collection.

Requirements

Proven experience in a Process Compliance Analyst, Business Analyst, or Compliance Analyst role. Strong analytical skills with the ability to interpret large datasets, identify trends, and draw actionable conclusions. Demonstrable experience in identifying and mitigating compliance risks. Proficiency in developing and presenting clear, concise reports and management information. Excellent communication skills, both written and verbal, for effective stakeholder engagement and escalation management. Experience in managing documentation, trackers, and ensuring data accuracy. Ability to work independently and as part of a team, managing multiple priorities effectively. Strong problem-solving skills and a proactive approach to identifying and implementing solutions.

Benefits

PAYE competitive salary As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employees development through continuous training and up-skilling Offering career development and opportunities for progression through the business Heavily discounted Virgin Media products, including broadband and TV services Refer a Friend scheme offering cash bonuses of up to 1000


o Proven experience in a Process Compliance Analyst, Business Analyst, or Compliance Analyst role.
o Strong analytical skills with the ability to interpret large datasets, identify trends, and draw actionable conclusions.
o Demonstrable experience in identifying and mitigating compliance risks.
o Proficiency in developing and presenting clear, concise reports and management information.
o Excellent communication skills, both written and verbal, for effective stakeholder engagement and escalation