Job Description

This is an exciting role where you will be overseeing the Sewage Treatment Process, playing a key part in the site's day-to-day operations and a hugely crucial part in keeping the River Thames clean and contributing towards green power generation.



As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment.

You will receive full training and support for the Health & Safety, technical and process requirements related to the plant.

What you'll be doing as a Process Controller:

This role will involve controlling the work processes' day-to-day operation. Responsible for operating the site according to internal company requirements, a regulatory quality standard, and meeting customer demand. Processing faults and advising suitable rectification, raising issues to the Maintenance Scheduler or Performance Managers as required. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work. Assisting with on-site capital project works, coordinating maintenance and operational personnel, and raising reactive work when required. Monitoring stock levels and requesting and taking deliveries as required. Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met.

Base Location:

Deephams - Enfield, North London - N9 0BA

Working Pattern or hours:

36 Hours per week - 12 Hour rotating shift pattern.

What should you bring to the role?

To thrive in this role, the essential criteria you'll need are:


Experience managing or controlling industrial processes in a similar industry. Ability to work unsupervised and be prepared to cover shifts if required. Understanding of operational health and safety procedures and perimeters. Previous experience working with permitting procedures and isolations.




Additional skills and experiences would be great to have/bring:


Completion of an Engineering NVQ Level 2, BTEC, or equivalent is highly desirable. Previous experience with SCADA systems would be an advantage. Full UK Driving Licence

What's in it for you?

Offering a salary up to 49,000 per annum, depending on skills and experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays). Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. Personal Medical Assessments - Open to all once a year. The wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.



Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.



So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.