Job Description

At Refresco, we're the people behind the drinks brands enjoyed by millions every day. From juices and soft drinks to water and functional beverages, our success depends on safe, efficient and high-quality processes -- starting with raw material intake and ending at the filler.


We're now looking for an experienced

Process Manager

to play a critical leadership role within our factory management team. This role offers the opportunity to own the full Process area and drive performance through people leadership, continuous improvement and living our values every day.

Process Manager - Bridgwater, Somerset

Days, Monday - Friday

What's in it for you?

Competitive pay 12.5% Annual bonus 7% Employer pension contribution Personal healthcare cover with Bupa Life assurance 28 days holiday plus bank holidays Purchase extra holiday scheme Access to employee benefits platform - Cheers which includes flexible benefits such as; additional healthcare cover, healthcare cash plan, dental insurance, car scheme, activities pass, financial services, will writing services etc.

About the role:

Reporting to the Process Factory Manager, you will be a key member of the factory management team with specific accountability for operational KPI performance, customer service, Health & Safety and Quality standards across the Process area.



You will lead and develop a team of Team Leaders, Operators and the Support Engineering Process Team, ensuring we consistently deliver operational excellence from material intake, through processing, to delivery to the filler.



Success in this role will be driven through strong employee engagement, effective application of continuous improvement techniques and exemplary leadership aligned with Refresco's values.

Key Responsibilities:

Own all aspects of Process operations, building strong partnerships with internal and external stakeholders Work closely with key stakeholders including the Process Factory Manager, Production Manager, Shift Managers, Process Quality, CI and Engineering Managers, and the Waste Analysis team to develop aligned goals and objectives Maintain full accountability for labour and material budgets Optimise yield and Right First Time performance through regular review and structured action plans Provide regular SQDCP KPI reporting, ensuring data is accurate, meaningful and drives value-adding actions Ensure SOPs are current, fit for purpose and fully trained out Maintain audit readiness at all times through full compliance with the site QMS Ensure staffing levels and skills are fit for purpose across varying product mixes Drive waste reduction and RFT through clear team and individual objectives Inspire, motivate and develop your team through effective communication and visible leadership Embed and sustain a continuous improvement culture across the Process area Lead Health & Safety by example, ensuring standards are adhered to at all times without exception Manage and contribute to site projects as required Define competency levels, develop training programmes and build robust succession plans Complete annual appraisals, mid-year reviews and regular one-to-ones with clear development plans Support delivery of the site engagement (GPTW) programme Provide cover for the Cartons/Bottles Process Manager and ensure succession plans are in place

About you:

Degree-level education (or equivalent) in a relevant discipline (desirable) Proven experience in FMCG manufacturing in a supervisory or management role (essential) Strong people leadership experience with the ability to motivate and develop teams (essential) Good knowledge of food industry quality systems and standards (essential) A proven track record of delivering targets and improving performance Excellent communication, analytical and IT skills The ability to remain calm, structured and effective in a fast-paced production environment

About Refresco:

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand.



Our drinks on every table. That's the Refresco vision. We're a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we're only just getting started.



We're the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.



Whether it's packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.



Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process



#LI-GK1 Process Manager - Warehouse Manager - Production Manager - shift manager