Job Description

Procurement Business Partner - Category Manager - Retail Outlets, Concessions and Commercial Contract Management
As a Procurement Business Partner - Commercial, you will play a key role in maximising non?aeronautical revenue by supporting the sourcing and management of concession partners across the airport. You'll be involved in the full procurement lifecycle, from tender preparation through to contract setup and ongoing commercial performance tracking. Working closely with our Commercial, Finance and Property teams, you'll ensure London Luton Airport continues to offer a compelling blend of services and experiences for our passengers.What You'll Be Doing

• Managing the procurement lifecycle for new and renewed concession agreements.
• Supporting the development of sourcing strategies to attract strong, high?performing commercial partners.
• Preparing and evaluating tenders across retail, F&B, parking and surface transport categories.
• Assisting in drafting agreements, including fixed rent, revenue?share and service?based KPIs.
• Collaborating with Commercial, Property and Finance colleagues on planning and delivery.
• Tracking commercial performance, contract terms and relevant market benchmarks.
• Maintaining concession contract registers and managing renewal schedules.
• Monitoring service quality and analysing passenger feedback across concession areas.
• Providing spend and revenue analysis to support commercial planning and forecasting.
• Supporting market engagement and reviewing customer and retail trends.

Procurement Business Partner - Commercial Category Manager - Retail ConcessionsLondon Luton Airport- Hybrid
A successful Procurement Business Partner - should have:

• Experience in category management of commercial retailers, retail property management or concession procurement.
• Strong commercial acumen and an understanding of revenue?generating agreements.
• Good analytical and reporting skills with a focus on customer impact and service quality.
• Ability to collaborate effectively with internal teams and external concession partners.
• MCIPS qualification or working towards it (preferred, not essential).

London Luton Airport, one of the UK's fastest-growing airports, during an exciting period of transformation and innovation. This is a great opportunity to make a real impact.

• Competitive salary 60k Basic + Bonus + Package (circa 75K) per annum.
• Based in Luton, offering a convenient location for work-life balance.- Hybrid
• A role where you can see the real?world impact of your decisions across a major UK airport.
• Opportunity to influence critical operational services and drive long?term improvements.
• A supportive procurement team that values innovation, collaboration and professional development.

If you have experience in procurement within retail, hospitality or leisure - particularly managing concessions, property portfolios, supplier relationships or contract performance - we'd love to hear from you. Please apply ASAP.

Skills Required