Job Description

Location:



London/Hybrid (Occasional travel to group sites required)





Report to:



Chief Information Officer





Hours:



Perm 37 hours a week (Mondays to Thursdays 9 am-5.30 pm, Fridays 9 am-5 pm)

Company Overview:

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a 110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 82 for June 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK.



FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.



FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne's toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne's dual-structured approach ensures all customers--from growing SMBs to large, complex enterprises--benefit from trusted, innovative, and future-ready IT services.



Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy.

Role Overview:

As Procurement Lead you will deliver commercial savings and supplier performance improvements across IT and software distribution, while supporting consistent procurement execution across the group.

Responsibilities:

Own and manage the IT and software distribution category across the group Lead sourcing, RFPs, and contract negotiations with suppliers Coordinate the group's Lead Buyers to ensure alignment on execution, tools, and supplier follow-up Align pricing, volumes, commercial terms, and SLAs across entities Track supplier performance, contractual compliance, rebates, and risks through standardised reporting Track and coordinate supplier accreditations and partnership programmes Act as the main point of contact for both suppliers and internal teams

Group Procurement Coordination:

Coordinate and support Lead Buyers across other categories or business units Promote consistency in sourcing templates, supplier tracking, and reporting Consolidate dashboards and KPIs across the group Facilitate knowledge sharing and operational alignment Provide hands-on support on selected projects if needed

Requirements:

Experience:


Minimum 5 years' experience in procurement or sourcing Strong exposure to IT-related categories (ideally hardware / distribution) Comfortable working in multi-entity, decentralised environments Proven ability to lead RFPs, negotiate contracts, and deliver savings

Skills and Attributes:


Execution-focused and results-driven Strong communication and coordination capabilities Able to work independently and collaboratively across teams Proficient in Excel and supplier dashboards (Power BI or similar) Structured and rigorous in supplier documentation and contract follow-up Experience using NetSuite preferable

Professional Level:


CIPS Level 5 - Advanced Diploma. This role is suited for an experienced Category Manager or Senior Buyer managing strategic spend and coordinating across multiple entities.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care Employee Assistance Programme (EAP) Life assurance (3x salary) Discount platform FluidOne breakfast and refreshments on office days Pension contribution - 5% company contribution Generous holiday entitlement One day off for birthday Half price internet connectivity Ride2Work scheme Department incentives Volunteer day scheme

How To Apply:

Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.



FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.