Job Description

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We're looking for a Procurement Manager to come join our Procurement team. You'll join a high performing team and will be responsible for overseeing the sourcing process, optimising supplier relationships, and leveraging market insights to help deliver tangible value whilst supporting sustainable growth.

Responsibilities:

Maintain the relationships with a pool of suppliers within specific categories of spend ensuring a professional and high level of engagement, providing Starling with a 'share of voice' within the supplier organisation. Engage in the process of reviewing, negotiating, contracting, and recontracting third-party agreements in a manner consistent with commercial, regulatory, legal and policy principles for both new and renewal agreements. Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance. Post contract: Be responsible for the 'In-Contract Management" of an agreement, measuring the relationship against agreed SLAs, engaging with internal stakeholders and ensuring a regular cadence of MI meetings with strategic suppliers. Look for opportunities to optimise vendor's commercial and operational performance as well as internal processes. Identify, document and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation & sign off process. Maintain knowledge of third-party arrangements with an emphasis around 'Service Level Agreements'; pricing, termination and notice provisions. Maintain a sound working knowledge base of category supplier capacities in market, category market trends and developments, attending trade events and conferences where applicable. Keep abreast of all sector regulatory legislation and changes. Ensuring you comply with all associated training. Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system. Build healthy and productive relationships with key internal stakeholders within category spend areas. Act as a point of escalation, providing guidance and support to stakeholders across the organisation. Work closely with the Vendor Management Office (VMO) and Due Diligence team ensuring supplier on-boarding is in line with company values, ensuring all relevant criteria and ethical thresholds are met. Work closely with the commercial legal team throughout the contracting process. Work in tandem with both the Data Protection and Security teams ensuring contracts meet current thresholds in these areas. Contribute to Monthly reporting and updates to Executives (VMF) Conduct market tenders / benchmarks (RFP, RFI & RFQs) as required. Where applicable, maintain inventory (volume & quality thereof) with suppliers providing up to date forecasts and ensuring a seamless supply of product as required by the business. Ambassador for the wider function within Starling

Requirements:

Minimum of 3 years experience as a Procurement Manager Experience of collaborating with internal and external stakeholders Strong research skills Highly numerate, with the ability to analyse and interpret challenging data, in order to provide positive commercial outcomes. Be contractually literate and have the ability to negotiate around the finer points of an agreement Have experience of managing & writing RPPs and tender documentation Great relationship-building, communication, problem solving, organisational and time.management skills with an overall collaborative approach Ability to be self-motivated and work cooperatively as part of a team

Preferable

At least 3 years' of experience in a software tech and/or fintech company Good understanding of the financial sector (and relevant regulations) * Experienced in Microsoft / Google Workspace / Managing Datasets