Job Description

About the Role

We're building a

brand-new product team

to shape and drive our product ranges across a portfolio of

high-profile retail and B2B websites

. Some of these platforms are long-established and well known, making this a rare opportunity to create something new while building on strong heritage and proven success.

You'll lead a

diverse and creative product portfolio

, from personalised products to handmade, bespoke prints. This role suits an experienced

product, buying, merchandising, or e-commerce professional

who enjoys being hands-on while also contributing strategically. You'll take ownership of product trading performance,

manage and develop a small team

, and play a key role in the next phase of our growth.

With ambitious plans ahead, now is an exciting time to join as we scale the business and strengthen our product offer.

Please note: this role involves

regular travel

between our sites in

Thirsk and Shirebrook

, as well as occasional supplier visits and trade shows.

Key Responsibilities

Product Trading & Commercial Ownership

Use

data-led analysis and market insight

to plan, select and launch the right products at the right time and the right price. Own trading performance, analysing sales against budget and identifying actions to maximise results. Produce

weekly, monthly, and annual reporting

, providing clear insights and recommendations. Manage pricing accuracy and ongoing competitor benchmarking.

Product Development & Launch

Lead the

end-to-end product launch process

, ensuring accuracy, strong visual merchandising, and on-time delivery. Work closely with the in-house production team, commercial team and external supply base to develop new product concepts aligned to capability and commercial opportunity.

Own and deliver clear, commercially focused design briefs

, working closely with the design team to ensure the product offer remains fresh, on-trend, seasonal, and aligned with the wider product and trading strategy. Build and manage

range plans

to maintain visibility across categories and seasons.

Strategy, Planning & Stakeholder Management

Play a key role in shaping the

trade and marketing plan, product strategy, and budgets

, working with key stakeholders to deliver targets. Collaborate with commercial, marketing, e-commerce, production, and IT teams to support launches and the wider trading calendar. Act as an

industry expert

, staying ahead of trends, competitors, and innovation opportunities.

Brief requests for improvements, new launches, and enhanced capabilities

into cross-functional teams, actively chasing progress, managing feedback loops, and ensuring outcomes are delivered or amended in line with commercial and product objectives.

Team Leadership & Process Excellence

Support and develop direct reports, coaching them on data analysis, problem solving and commercial decision-making. Manage the

critical path

, ensuring deadlines are met and risks are identified early. Ensure product setup accuracy, investigate issues thoroughly, resolve root causes, and prevent repeat errors. Drive best practice, briefing colleagues clearly and arranging training where required. Proactively manage workloads, unblock issues, and keep delivery on track across teams.

About You

Experienced in

product trading, buying, or e-commerce

with a proven ability to balance

hands-on execution with strategic oversight

. Highly accurate with a

strong eye for detail

, well organised, and confident resolving complex issues. Skilled in

using and interpreting data

to inform trading and product decisions. Confident, clear communicator with excellent

relationship-building and influencing skills

across all levels. Naturally curious, commercially minded, and committed to seeing work through

from concept to delivery

. A

self-starter

who identifies opportunities for improvement and drives processes forward. Comfortable managing

multiple workstreams and priorities

, while supporting and developing a small team. Able to

collaborate effectively across functions

, while also taking independent ownership of key projects. Quick learner, adaptable, and willing to contribute across a range of projects to support business growth.
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Work Location: In person