Job Description

Product Consultant-Manufacturing
Brightly, who we are...
Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world, particularly in healthcare infrastructure and facility management. Find out how far your passion can take you.
About the opportunity:
The Consultant works directly with clients (either on site or virtually), to drive the implementation process and empowers clients to quickly make use of their Brightly products. A day in the life of this role will include interviewing supervisors to identify operational needs of the software, configuring and importing data into the application as needed, training end users on using the application and supporting clients as they go-live. You will collaborate with the Engagement and Implementation teams by providing documentation of services provided, as well as outlining any outstanding Implementation needs.
Responsibilities:

• Traveling to client locations to implement software, train, and provide user support
• Consulting virtually or on site for software configuration
• Providing feedback and input on client-industry and CMMS standard processes
• Using existing client data and processes to successfully implement Brightly's software
• Collaborating with other CSC teams to ensure clients receive outstanding service
• Providing succinct handoff documentation and prescribe vital follow-up activities for clients' implementation needs. Documenting and communicating activities and results internally and externally.
• Relaying critical client and market needs to the Product Management team, to guide decision making in our Agile Development Cycle
• Promptly engaging project managers and other Brightly collaborators when implementation projects stall
• Continuously seeking new knowledge and development within Brightly products, client industry, processes, and professional skills.
• Ability to work independently in an unsupervised environment.

This role is remotely based in the United Kingdom, with a mixture of on site and remote delivery.
Your success is grounded in:

• Experience using or implementing CMMS software
• Prior experience in the manufacturing industry in operations, maintenance, or facilities
• High comfort level presenting to and interacting with clients at all organizational levels
• Excellent oral, verbal, and written communication
• Advanced capabilities in Microsoft Excel, proficiency in MS Office suite, SQL or ETL Tools experience is desired
• Adaptability to change within a fast-paced environment in a growth-oriented company
• A continuous improvement attitude, focusing on individual development as well as the team and the company
• Full clean UK Drivers License.

The Brightly culture
We're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all.
We offer:
Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements
Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
Competitive salary and performance-based bonus
That brighter future starts with us...
We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.