Job Description

JOB DESCRIPTION





Section 1: General information


Job title: Product Content Administrator (Fixed Term Contract)


Department: Marketing


Reports to: Product Content & Brochure Manager


Section 2: PenCarrie's story and purpose


PenCarrie's story:




With over 30 years' experience, PenCarrie has built a strong reputation as a leading B2B supplier to the garment


decoration industry. Based in Willand, Devon, PenCarrie stocks over 3,500 product lines from over 75 of the


industry's top brands from promotional t-shirts to high specification outdoor wear. With a primary focus on


meeting the needs of customers, PenCarrie delivers not just on choice but on customer service, reliability and


the values that make it one of the leading companies in the market. We are a family business employing 300


Team PenCarrie members each of whom is as passionate about the business as the next.




PenCarrie's purpose:


The distribution partner that enables exceptional customer success.




Section 3: Purpose and responsibilities of the role


Main purpose of role:




An exciting opportunity for an enthusiastic individual to join a dynamic and fast-paced business. This fixed-

term role is perfect for a recent graduate or someone with strong administrative skills looking to transition


into a marketing-focused position.

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Provide administrative support to the Product Content Team during busy Q3 & Q4
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Liaise with suppliers and brand partners to collect and update product information.
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Manage and update digital assets including imagery, spec sheets, size guides, and videos.
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Select high quality images based on a brief that ensures customers have the best possible browsing


experience
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Assist with website updates for the 2026 product switchover, including proofreading and content


checks.
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Maintain and update the CMS, including collections, filters, and search functionalities.
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Support the creation of digital brochures and marketing materials.





Main responsibilities:
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Help collate information for team to produce data sheets and ensuring effective capture of information


for all systems
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Record amends to ensure that information is kept up to date
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Responsible for asset collation for all images, brand logos and sub-logos
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Responsible for downloading, filing and naming of all product and model images
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Select imagery to be displayed on the website according to guidelines
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Assign product videos to correct products within the CMS
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Update product attributes within the CMS
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Update website categories & collections
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General administrative duties within the team such as sending email communications, scanning proofs,


photocopying, setting up and updating excel reports etc.









JOB DESCRIPTION





Take on any other responsibilities or tasks as requested by your manager as the changing needs of the


business require.




Section 4: Person specification


Knowledge, skills and experience required:




Essential
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Excellent attention to detail & accuracy
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Proven ability to work on multiple projects simultaneously
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Proven ability to work with large amounts of data
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Computer literate and proficient in all programmes in Microsoft Office
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Confident user of Microsoft Excel
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Strong command of English Grammar and spelling
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Excellent time management skills





Desirable
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Experience of managing supplier relationships
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Photoshop skills, essentially used for resizing images
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Experience of proof reading
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Garment Industry knowledge
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Experience in a B2B industries and/or software development.


PenCarrie Values




We're dedicated to customer success
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Every one of us can make a difference to our customers' experience
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We actively look for ways to help our customers succeed
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Our customers are considered in every decision we make


We build strong and respectful relationships
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We create a kind, safe and inclusive workplace where everyone feels they can thrive
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We collaborate to find solutions and build ideas
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We build trust in each other
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We're prepared to have the difficult conversations, giving and receiving feedback


We look forward and embrace change
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We're bold, brave and inspirational
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We look up, look out and look forward
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We anticipate and embrace change


We're proud of everything we do
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We strive to improve in everything we do
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We celebrate our achievements
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We all have a voice
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We know our priorities and implement with conviction and pace


We grow responsibly







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We use our resources wisely
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We're clear and transparent in our communications to all our stakeholders
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We're committed to reducing our environmental impact
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We give back to our communities





Section 5: Job description prepared by


Job title: Product Content & Brochure Manager


Date: 17/01/25