Job Description

Multiverse is the upskilling platform for AI and Tech adoption.


We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce.


Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance.


In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn.


But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output.




Join Multiverse and power our mission to equip the workforce to win in the AI era.


Having built a thriving upskilling apprenticeship business we are now doubling down on our AI strategy with the launch of a groundbreaking AI Adoption Platform. This new venture operates as a 'startup' within the business, leveraging Multiverse's established customer base, intellectual property, and experienced team. Our MVP has already demonstrated 7x adoption results in initial pilots by delivering personalized, role- and tool-specific AI use cases and upskilling at scale, enhanced by social features and measurable ROI. We are building a dedicated team to rapidly develop and scale this platform, and we're looking for pioneering individuals to drive its market success from the ground up.


This is a rare opportunity to:

Develop a category-defining product

with proven initial traction into a greenfield UK market

Solve a massive enterprise pain point

that affects every major global company

Build something from scratch

while leveraging proven playbooks and IP

Shape the future of work

in the AI era.

About the Role

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We are seeking an

intrapreneurial design lead

for our new commercial Adoption product. This is a

zero-to-one role as the first design hire for this product

. You'll be turning ambiguous ideas into tangible, clickable prototypes that shape product direction and inspire customers. You'll also play a key role in defining what the end-to-end user experience of the product is, and how it's positioned in the market, influence strategic decisions through design

What You'll Do (Activities)

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Own the design vision for the Adoption product Rapidly prototype high-fidelity concepts to test and communicate direction Lead concept sprints and align stakeholders through storytelling Design and iterate on flows, prototypes, and high-quality visuals for AI-enabled features Identify opportunities for AI to improve adoption and engagement Ensure a consistent, high-quality experience across the product Balance speed with craft - moving fast without sacrificing usability

What You Bring (Capabilities)

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8+ years designing UX and UI for software (bonus if with AI or ML-driven products) Expertise in rapid prototyping tools like Figma, Framer, or Webflow A refined sense of visual and interaction design craft Ability to turn ambiguous briefs into clear, testable ideas Technical understanding of AI capabilities to inspire new experiences Proven track record influencing product direction through design Strong collaboration and communication skills

This Role Is For You If...

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You think like a founder and act like an intrapreneur

You thrive in ambiguity and open-ended briefs

You inspire teams through storytelling and prototypes

This Role Is Not For You If...

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You only enjoy final UI polish

You need a fully defined roadmap before starting

You avoid uncertainty or fast iteration

Quote we love:

"Our role is to imagine products that don't exist and guide them to life." - Christopher Stringer

Benefits

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Time off

- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year.

Health & Wellness

- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support.

Hybrid work offering

- we collaborate in the London office 3 days per week.

Work-from-anywhere scheme

- you'll have the opportunity to work from anywhere, up to 10 days per year.

Team fun

- weekly socials, company wide events and office snacks!

About Multiverse

--------------------


At Multiverse

we equip the workforce to win in the AI era.

We achieve this through a powerful blend of

software and services

, delivering essential AI, tech, and data skills at scale. This translates into tangible value for employers - we've tracked over

$2 billion in ROI

to date through improvements in productivity and performance.

Over of the FTSE 500 trusts Multiverse to transform their workforce, with our customers including John Lewis, Barclays, and the NHS.

Thissuccess is amplified by strategic alliances with industry leaders such as

Microsoft, Salesforce, and Databricks

. Our approach has fuelled exceptional growth; a winner of the Sunday Time's Fast Growing Tech companies, we've more than

doubled revenue over the last two years.

Multiverse is backed by some of Silicon Valley's most prestigious investors, including

General Catalyst, Lightspeed Venture Partners, and Index Ventures

, with luminaries like

Mary Meeker and Martha Lane Fox on our board

.


As we intensify our focus on AI, both internally and for our customers, we're guided by an exceptional

AI advisory board

including Professor Mehran Sahami (Chair of Computer Science, Stanford University) and Professor Michael Wooldridge (Ashall Professor of Foundations of Artificial Intelligence, Oxford University).


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Our commitment to Diversity, Equity and Inclusion

We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

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Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role.

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Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.