Job Description

Job Category: Senior Management:Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.Looking to build innovative digital products that users love?The Digital Product and Development team is passionate about delivering new and improved digital products for residents, staff and businesses in Lewisham. Our team combines product managers, product designers, software developers and delivery specialists, who work together seamlessly, taking services from concept through to launch. We deliver services in a modern, agile way, with the user at the heart of delivery.Here's what sets us apart:

• Cross-functional Collaboration: We break down silos, fostering communication and innovation.
• Agile Delivery: We iterate quickly, adapting to changing needs and user feedback.
• User-Centric Design: We create beautiful, intuitive interfaces that solve real problems.
• Data-Driven Decisions: We use data to measure success and continuously improve.
• Modern tooling: We use industry standard tooling such as Azure DevOps for lifecycle management, Figma for UX/UI designs, UserZoom for user research and testing, Miro for process design and discovery, plus morexe2x80xa6

What's the role? xe2x80xa6The Product Designer is responsible for creating new and improved experiences for our residents, from initial concept, discovery and user research, through to prototyping and usability testing, to delivering new solutions into production with our software development teams.Ability to understand how a variety of technology systems work together, then use of design skills to create simple and usable UI and prototypes that effectively communicate how we can bring this to life for our residents. Highly independent and self-driven, with the ability to influence stakeholders across the business to incorporate design and research into their products.In this role, you will be dedicated to our housing products and services, working on design solutions such as how residents pay their rent or report anti social behaviour, and how our staff can manage these requests more seamlessly.What's in it for you?Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we're looking forHighly experienced designing and shipping end-to-end experiences across native app and responsive web that are used by a wide range of end users.Highly experienced conducting both qualitative and quantitative research and interpreting results - for example user research, usability testing and focus groups.Significant experience of conducting research both in person, and remotely, including use of online user research and testing tools.Excellent persuasive skills, ability to present clearly your design journey, from research, through prototype and into production.Expertise designing and prototyping with tools such as Figma and Sketch.Working with software development team to ensure designs are delivered to a high standard, including quality checking designs in test environmentsLocationThe job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.Special conditions

• Bachelor's degree in Human-Computer Interaction, Product Design, User Experience Design, or a related field (desirable)
• Working at various Lewisham offices and public buildings for user research.

The recruitment process is anonymous and we don't accept CV's.- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.For an informal discussion about this job, please contact JessicaPlease to view the and Person SpecificationSalaryxc2xa353,634 - xc2xa355,710 per annum (P05)N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.DiversityLewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available atThe Council has a dedicated employment support service, , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you.The Council reserves the right to close adverts early if there is a large response.Let's stay connected, follow us on social media:

Lewisham Council