Job Description

The admissions area and shop are an important part of the organisation acting as the first point of contact for visitors and a central information centre to the Museum. With over 220,000 visitors coming through Admissions and the shop every year this is a key customer touch point.





The Buying Team at the Tank Museum is responsible for selecting, developing, and managing the product range sold by The Tank Museum. Their goal is to ensure the range is commercially successful, aligned with the brand's objectives, and tailored to customer profiles. They research market trends, liaise with suppliers, negotiate pricing, and oversee timely product delivery. The team collaborates closely with stock control, marketing, and e-commerce to ensure the right products are available at the right time and in the right quantities. Additionally, they provide merchandising planning and solutions to support the Marketing and Retail & Visitor Services teams.



As a Product Development Administration Assistant, you will be putting your excellent organisational skills to the best possible use. Whether helping maintain databases, updating spreadsheets or tackling ad hoc projects, you will be a vital member of the Buying team.

Key Accountabilities:

Ensuring product listings on the online shop platform are accurate, complete, and launched in a timely manner, also to maintain accuracy and consistency across product data, internal reports, and supplier communications.


Working with cross-functional teams including Buying, Stock Control, Online Fulfilment, Front of House and Marketing.


Monitoring stock levels and inventory discrepancies; escalating issues and assisting in resolution.


Assisting with new product development tracking, following up with suppliers, and updating internal documentation.


Help prepare and maintain daily, weekly, and monthly reports (e.g., sales, stock analysis, valuation).


Supporting logistics coordination for product orders, deliveries, and associated documentation.


Assisting in planning and execution of key retail events (e.g., Tankfest, Tiger Day, Black Friday).


Updating pricing and promotional details across systems for seasonal campaigns.


Assisting with tracking supplier sustainability data and contributing to environmental committee updates.


Providing general administrative support to ensure the smooth operation of buying and product development functions.


Assisting with the onboarding of new suppliers, including documentation and compliance checks.


Coordinating the receipt, tracking, and feedback process for product samples.


Helping to log and follow up on product quality issues or customer feedback.

What you'll bring:

.

GCSE or equivalent, including English and Maths (required).


. Previous experience in an administrative, retail, or buying support role.


. Proficient in Microsoft Office, especially Excel.


. Good people skills, customer-aware.


. Strong organisation and time management abilities, with excellent written and verbal communication.



This role will suit a proactive and self motivated individual, organised and methodical, with the ability to multitask and who can work independently.



Please note that this role is based on site. Hours are 15 per week (2 days), days to be discussed at interview.





Salary is based on NMW (+15p) for age.

This is a fixed term role to cover maternity leave.

Interviews to be held Monday 8th and Tuesday 9th December 2025.