Job Description

About Us


At FDJ UNITED, we don't just follow the game, we reinvent it.



FDJ UNITED is one of Europe's leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you'll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.




We're looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.



Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?


The role



The Gaming & Player Engagement Engineering vertical consists of three areas and we are looking for a Product Engineering Lead for one of them. The CRM area covers key journeys relating to engaging with and rewarding our customers. This includes Campaign & Orchestration, Bonus & Reward, Loyalty & Gamification, and Customer Communications, with the theme of personalisation strongly connected to all these areas.



As a Product Engineering Lead for CRM you will report into the Head of Engineering for Gaming & Player Engagement and be a central part of the organisation. You will be working closely with your Business Owner to identify the needs of the organisation and build a function that can meet them. You will staff and manage team of Product Owners and take ownership of the product solutions, driving deliveries in your area, aligning to the tech strategy as well as your business owner's goals and ensure that your teams and spoked-in resources are set up for success.



In this role, you are accountable for the delivery and productivity in your area. You ensure that the standards for security and technical compliance are followed and your products deliver value. You are comfortable working closely with stakeholders and peers to understand their needs and bringing the strategic direction to life. You ensure that we always keep the customer perspective in mind, securing the stability and quality of your products, providing maintenance and minimising technical debt.



To be successful in this role you will need a strong drive to make things happen and the capacity to handle many things at once. You are a person that can build strong working relationships, enjoys working with a wide range of individuals in different roles, and someone who can comfortably lead conversations on both business and tech related topics.



What you will do


Work closely with your Business Owner to translate strategies and requirements into technical deliverables Drive outcomes in your area according to priorities set by the Business Owner, taking ownership for the success of your products Support the Business Owners with technical expertise, potential solutions, resources for ideation purposes and cost estimations Build a strong team of Product Owners and provide leadership and personal development Ensure that your area has the right structure, capacity and spoked-in resources to be able to deliver according to expectations Lead and motivate the teams and spokes in your area to ensure alignment on key objectives, goals and deliveries Collaborate with other Product Engineering Leads to drive initiatives that span across several Engineering areas Keep stakeholders informed on progress and changes to timelines or cost Ensure that you area has the right tools to deliver, including licenses, tooling and test environments Make sure all services are maintained and compliant, and that all deliveries follow our standards for security and quality Secure that all deliveries in your area follow the Tech Process and architectural guidelines
Your experience


You have several years of experience in product leadership roles and people management You have a strong personal drive and can navigate complex scenarios without having all the answers You have the capability to quickly grasp new information needed to understand and solve technical problems You are quick to adapt to new situations and enjoy working in a fast-paced environment You know how to build successful teams and lead them through change You have a positive and pragmatic attitude, and thrive on making others successful




Ensure that you adhere to the Governance, Risk & Compliance (GRC) obligations for your role.


Identify and raise any non-compliance incidents promptly to your line manager. Challenge processes, policies and projects that will negatively impact compliance within the Group. Complete all mandatory compliance training assigned to you. Reach out to the Compliance Teams if unsure of any of your compliance obligations or the requirements are unclear.




Our Way Of Working


Our world is hybrid.



A career is not a sprint. It's a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.


Application Process


We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.



Details

Hybrid

London

Full Time Permanent

TEC2670

Location

London

Kindred House, 17-25 Hartfield Road, Wimbledon, London, United Kingdom, SW19 3SE
Benefits

Well-being allowance

Learning and development opportunities

Inclusion networks

Charity days

Long service awards

Social events and activites

Private medical insurance

Life assurance and income protection

Employee Assistance Programme

Pension

Meet the recruiter


###

Maxim Martea

maxim.martea@kindredgroup.com