Job Description

Comic Relief

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Employment Type Contract 4 month Fixed Term Contract
Location Hybrid London, City of, UK 2 days a week in our London Office
Salary 30,900 - 33,228 (GBP)
Team Operations
Seniority Junior

Closing:

11:55pm, 25th Nov 2025 GMT

Perks and benefits

Flexible working hours
Work from home option
Life Insurance
Wellness programs
Employee Assistance Programme
Additional parental leave
Enhanced maternity and paternity leave
Paid emergency leave
Sabbatical Opportunities
Professional development
Paid volunteer days
Salary sacrifice
Team social events
Extracurricular clubs
Cycle to work scheme
Free fruit
Free soft drinks

Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.

Comic Relief reserves the right to close the role early if a large number of applications are received.

PURPOSE OF ROLE

The Technology team at Comic Relief plays a central role in delivering the Red Nose Day campaign, ensuring platforms, systems, and processes are in place to engage supporters and maximise income, helping us tackle poverty in the UK and around the world.


The Product Executive will support the Product Manager in delivering digital fundraising products and services, including the prize platform, text-to-donate systems, and the broadcast partnership with the BBC. The role will help coordinate specific workstreams, manage partner relationships, and ensure a secure, compliant, and seamless supporter experience.


This is a junior-level, fixed-term opportunity ideal for someone interested in digital products, campaign delivery, or partnership coordination. It offers hands-on experience in project management, platform support, and cross-functional collaboration with both internal teams and external partners like Fonix and the BBC. While the role involves ownership of defined areas of work, support and sign-off will be provided by the Product Manager.


This is a hybrid position, with a requirement to work from Comic Relief's London office at least two days per week. The role is based on a 35-hour working week; however, flexibility is essential, particularly in the lead-up to Red Nose Day. Working hours will need to flex to accommodate key meetings, events, and deadlines in the weeks prior to the campaign. This may include occasional early starts or later finishes. The successful candidate must also be available on the evening of Red Nose Day to support the live broadcast (approximately 7:00pm-10:30pm).

Key responsibilities:

The core areas of focus for this role are supporting partnership coordination with key external partners such as BBC and Fonix, and working with internal stakeholders, particularly Fundraising, to ensure the effective delivery of fundraising platforms and products for Red Nose Day.

Partnership & Stakeholder Coordination

Act as the day-to-day Technology team contact for external partners, managing communications, actions, and updates. Coordinate internal and external activity related to BBC compliance, including completing Information Security documentation and supporting creative sign-off. Manage the technical relationship with Fonix, ensuring text-to-donate services are set-up correctly, thoroughly tested and all processes comply with Ofcom and internal standards. Effectively communicate with internal stakeholders, including colleagues in the Technology team and those in Fundraising and Communications, to ensure timelines and deliverables are clearly understood and met. Keep stakeholders informed on progress, risks, and decisions within assigned workstreams.

Campaign and Product Support

Support the delivery of digital fundraising tools, including online donation platforms, SMS (text-to-donate), and prize draws. Work closely with third-party suppliers and internal teams to deliver and test digital products, ensuring technical accuracy and accessibility. Provide system and platform checks (online and SMS) multiple times per day -- including during evenings and outside core working hours (evenings and weekends) as required during campaign periods. Coordinate the set-up of text donation codes, ensuring all technical and regulatory requirements (e.g. Ofcom registration) are met. Support review of content and assets for live campaign broadcasts, ensuring technical details are correct and aligned with partner requirements. Respond to queries and support non-technical colleagues in understanding systems and processes.

Project Management and Operational Support

Work with Product Manager in managing tasks, timelines, and partner deliverables related to Red Nose Day campaign activity. Create and maintain clear, high-quality documentation on system setup, related processes, and status updates to support transparency across projects. Assist in reviewing technical aspects of visual assets created for TV broadcast or digital use.

Live Event and Office Presence

Work from the Comic Relief office at least two days per week, with a requirement to be present during the Red Nose Day broadcast (7pm-10:30pm). Support in-office activity on Red Nose Day including co-ordination with partners and internal teams.

Person specification

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Essential criteria

Strong written and verbal communication skills. Excellent organisational and time management abilities. Ability to work independently and manage multiple tasks to deadlines. Confident using digital platforms and a willingness to learn new systems. Understanding of how digital tools support campaigns (e.g. text-to-donate, online fundraising). Experience coordinating multiple projects or tasks -- through previous employment or work experience. Team player with a proactive approach to solving problems. Proficient in Microsoft Office (Word, Excel, Outlook). Comfortable working in a hybrid environment and taking initiative when needed. Proactive and self-motivated, with the confidence to take ownership of tasks and lead workstreams independently -- while knowing when to seek sign-off or guidance.

Desirable criteria

Comfortable facilitating small meetings or group discussions and capturing outcomes clearly. Creative and curious mindset, with an interest in continuous improvement and trying new approaches. Awareness and interest in how digital products are developed and delivered (e.g. user needs, technical processes, or platform functionality). Familiarity with tools such as Confluence, Jira, Slack, or Figma -- or a willingness to learn. Experience in charity, fundraising, media, agency or campaign environments, supporting time-sensitive events or projects, and creating and maintaining documentation and user guides.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London, There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV or application scores. We ask that candidates that wish to be considered for this scheme email Recruitment@comicrelief.com to discuss further. Please do not email CV's/cover letters.