Job Description

Change your job, change your workplace, change your future...


Ricoh are currently recruiting for a Product Manager, based with our Digital Services team in Birmingham.



As a Product Manager, you will be a key member of a cross-functional team, responsible for helping to define and execute the product strategy from ideation through to delivery. You will work closely with a "product trio" and a wider delivery squad to ensure that we are building the right solutions for our customers while having a direct impact on our business goals.



Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call "empowering digital workplaces".




In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it's the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - "you work for us, and we`ll work for you".


What you will be doing

Impact Business Goals

: Work with stakeholders and leadership to align product direction with key business objectives. Your decisions will be guided by the desire to solve customer pains and drive demonstrable value.

Discovery & Ideation

: Lead discovery activities, including goal setting, user research, and competitor analysis. Use techniques like

opportunity solution trees

and

double diamonds

to deeply understand problems and clearly articulate them to your team and the broader company.

Delivery & Execution

: Collaborate daily with a product trio (Product Designer and Technical Lead) and a delivery squad. You will be responsible for managing a backlog, prioritising work based on value and effort, and working with the team to break down solutions into

minimal releasable products

.

Evangelise Product Practices

: Actively participate in the wider product community. You'll be expected to share your insights and collaborate with cross-functional teams to

promote a shared understanding of product operations and a product-led culture across the business.

Communication

: Be the voice of your product area. You will be expected to transparently communicate the team's progress, upcoming work, and the product's vision to wider

You will ideally have

Experience

: We're looking for someone with a foundational understanding of product management principles. Experience with

agile methodologies

(Kanban, Scrum) is a plus.

A Curious Mindset

: You are not a "yes person." We value a person who is not afraid to challenge assumptions and has a deep curiosity about our users and our business.

Collaboration

: You can blend with a wide variety of personalities and work cohesively with a team. You understand that our success is a collective effort, and there is no "blame game."

Problem-Solving

: Ability to apply problem-solving techniques like

user story mapping

to break down complex challenges into manageable, high-value solutions.

In return for your commitment, you can expect


A competitive salary package Industry leading benefits


Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.




This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.



Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We are an equal opportunities employer


At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.



Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.




For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.


FUNCTION###

ITS

LOCATION###

Birmingham

CONTRACT TYPE###

Permanent

CLOSING DATE###

29-Oct-2025