Job Description

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Key Responsibilities of the Role

As a Product Manager, you play an important role in the design and development of our modern public cloud offerings. You will bring your past experience to a talented group to further evolve the technical capabilities of our organization, drive improvements across our SDLC and unlock new capabilities for our clients.

We look first and foremost for people who are passionate around solving business problems through innovation and engineering. You will apply your Product expertise to all aspects of Product Management, from customer and stakeholder engagement, to prioritization of the Engineering team\'s backlog, with collaboration across other Database and infrastructure teams. You will own your Product\'s budgeting and financial forecasting. You will lead and help inspire engineers to work toward a common goal, with our customers at the heart of strategic decisions. We embrace a culture of experimentation and continuous improvement and learning. You\'ll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our global customer base.

Attributes of Leaders in Database Products

• Respect for people and opinions and the ability to confidently offer your point of view
• A drive to proactively build trust in order to cultivate long lasting productive relationships
• Optimism and adaptability when faced with challenges and complex situations, coupled with the drive to solve complex problems and continuously optimize processes
• Take ownership of development of your skillset and talents. Embrace the opportunities change brings
• Take pride in the team\'s vision and goals, and commit to the achievement of your line and job family performance objectives, plus delivery standards that ensure exceptional service
• Recognize your responsibility to all of your customers and willingly take personal ownership of service issues
• Understand company values, and strategic plan priorities; keep abreast of changes and progress
• Demonstrate initiative, be positive and proactive; make suggestions for improving ways of working and enhancing your customers\' experience

The role will require proficiency in Product portfolio management, role-specific responsibilities include:

• Reviewing and elaborating stakeholder requirements. Working with customers to own and shape the product direction, balancing what\'s technically feasible and what is desired by the end user
• Collaborating with teams across the firm to further the Global Technology strategy of providing first class services for our customers
• Maintaining the highest standard of Risk, Controls and Audit requirements
• Working with individual product engineering teams to implement solutions with an equal focus on both functional and non-functional requirements
• Driving consistency and engagement of central initiatives across a number of teans in a matrixed organisation
• Strong influence and communication skills, both written and verbal. World-class listener.
• Conduct and lead regular service reviews across all AWS DB products. Track and deliver actions and improvements across products from these meetings.
• Contribute to regular updates of database strategy
• Act as \'voice of customer\' back into AWS DB team as a result of regular close engagement with technology leaders in lines of business.
• Own the style, accuracy, completeness of our customer-facing documentation on go/engineers.

Desired Competencies

The ideal candidate will have experience with:

• A technical discipline (such as Software or Infrastructure Engineering)
• Defining and prioritizing engineering requirements with Acceptance Criteria, preferably in Jira
• Wworking with large scale, cloud infrastructure systems
• Leveraging APIs, and security, authentication and data structures
• Agile practices to facilitate rapid delivery with short feedback loop
• Implementing software engineering best practices; automated testing, CI/CD, TDD, etc.
• Relational Databases (Postgres, MySQL, Oracle, MSSQL, etc.)
• Using customer engagement tools such as Journey Mapping and Personas
• Public cloud (AWS, Google or Azure)
• Application and system configuration management of a large fleet (1000\'s of nodes under management), is advantageous.
• Technical writing including user-facing documentation
• Successful delivery of large, complex multi-team programs of work over multiple quarters / years

What\'s in it for you?

Besides having pride in delivering value to our strategic, modern databases and delighting our customers, you will be part of a great team, helping our customers unlock the potential of a \'No DBA\' model. As a team we care about each other and how we too can embrace modernization. We focus on:

• A strong commitment to increasing diversity and inclusion across our team
• Continued career advancement opportunities, including industry recognized certifications
• Access to strong mentorship and leadership examples
• Excellent professional and technical development programs
• The opportunity to work on significant programs which will shape the future use of database technology at the firm for years to come

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase