Job Description

My First Insurance is a fast-growing, customer-first insurance provider focused on delivering accessible and affordable motor insurance for young drivers and first-time policyholders. We're redefining the insurance experience through innovation, transparency, and a deep understanding of our customers' needs.

We are seeking a highly motivated and experienced Product Manager to oversee the development, and lifecycle management of our Motor Insurance products. The ideal candidate will have in depth knowledge of the motor insurance market and be able to provide technical support to our sales and support teams.

Key Responsibilities

Product Strategy & Vision

Working with the underwriting team you will help define and execute the strategy for the enhancement and growth of our existing motor products as well as manage the creation and implementation of new product extensions into adjacent markets Ensure our existing products maintain their appeal and commercial edge by monitoring market developments and conducting competitor research into products and pricing Identify new product opportunities by analysing internal data alongside external analysis of industry trends, developments and horizon scanning of emerging technologies

Customer & Market Insight

Collaborate with customer support, claims, sales, and compliance to gather feedback and identify pain points and unmet needs. Utilise customer feedback to recommend product improvements

Product Development & Delivery

Translate customer and business requirements into clear product specifications and work with the underwriting team to build these in to insurer development plans Support and lead product development to ensure smooth delivery of new products and product enhancements

Performance & Optimization

Track product performance using KPIs such as conversion, retention, loss ratio, and profitability. Identify levers to improve user experience, reduce churn, and increase operational efficiency.

Stakeholder Management

Collaborate with distribution, marketing, and partnerships teams to drive go-to-market strategy and execution.

Required Qualifications

Proven experience as a product manager or similar role within motor insurance Strong knowledge of insurance product development, underwriting principles, rating, and regulatory frameworks. Solid understanding of distribution channels Experience working with agile teams in a fast-paced, regulated environment. Data-driven mindset with a focus on measurable outcomes. Exceptional communication, collaboration, and stakeholder engagement skills.

Why You'll Love Working with Us:

Career Growth:

Loads of opportunities to move up the ladder and develop your skills.

Fun Work Environment:

Work with an energetic team in a modern farm style office with a great vibe.

Awesome Perks:

Access to a company gym, team socials, and exciting incentives
Due to our HQ being on a farm location you must be a car driver to access the office on a daily basis!

Job Types: Full-time, Permanent

Pay: 50,000.00-60,000.00 per year

Benefits:

Company events Discounted or free food Free parking On-site gym On-site parking
Ability to commute/relocate:

Chertsey KT16 0AD: reliably commute or plan to relocate before starting work (required)
Work Location: In person