Job Description

We're looking for an experienced

Product Manager

to join our

product team at Hosting.com and other World Host Group Brands

, a growing and fast-moving web hosting provider. The role is focused primarily on

domain names

, with additional responsibilities across

email products

and

SSL certificates

.



You will manage key products that are fundamental to our customer experience, working closely with the

domains team

, including the

Head of Domains Operations

, and collaborating cross-functionally to ensure strong commercial performance, smooth delivery, and continuous improvement across all product lines.

Key Responsibilities

Manage the domain product portfolio:

Oversee lifecycle management, pricing, provisioning logic, TLD expansion, and commercial performance of a high-volume domain portfolio.

Introduce new domain add-ons

: Identify and implement value-adding features and services that enhance the domain offering and meet evolving customer needs.

Build and maintain registrar and registry relationships

: Act as the primary product liaison and escalation point for domain-related matters.

Drive improvements in domain-related processes

: Identify pain points and implement scalable solutions, with a focus on reliability, automation, and compliance (ICANN, registry requirements).

Manage our email product line

: Work with internal stakeholders to enhance functionality, usability, and competitiveness of email services.

Support SSL product performance

: Ensure timely certificate provisioning and assist in resolving related customer or technical issues.

Cross-functional collaboration

: Partner with teams across support, product marketing, engineering, and finance to align on product initiatives and launch campaigns or feature improvements.

Monitor industry trends

: Stay informed on developments in domain, email, and certificate markets to identify opportunities or risks.

Reporting & analytics

: Track key product KPIs, maintain accurate data, and support reporting requirements across teams.

What We're Looking For

Proven experience in the domain name industry

--at a registrar, reseller, registry, or related provider. Strong understanding of

DNS

, domain provisioning flows, and ICANN compliance frameworks. Familiarity with

email products

and the hosting ecosystem Bonus: Knowledge of SSL products and their use within shared or managed hosting environments. Excellent problem-solving and communication skills; comfortable working cross-functionally. Quick self-learner: Able to rapidly understand internal systems, processes, and product landscape and adapt to changes quickly Hands-on mindset with ability to switch between operational tasks and strategic thinking.

The Role

Start Date

: September 2025

Location

: Remote (European hours)

Team

: Reports to the Head of Product Management and Domains, working in close collaboration with the

Head of Domains Operations

, and broader

commercial and product teams

at Hosting.com.



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