Job Description

New Vacancy for a Product Manager to join a growing tour operation in East Sussex. You will be part of a team developing and sourcing new product and strategy. The role for the Product Manager will be to cover a 12 Month Maternity contract. If you are a Product Manager seeking a role with a growing reputable travel company, we look forward to hearing from you. We would be particularly interested from anyone from an Adventure Travel / Water based holidays background.
The Job:

• Develop a clear understanding of the product strategy and programme plan and the role that new products play.
• Adopt an innovative approach to servicing market needs and delivering on business goals
• Work with the Head of Product on gap analysis and in identifying where there is need for development of new products and concepts to deliver on the programme plan
• Carry out market research & competitive analysis and identifying portfolio gaps and overlaps
• Understand needs of targeted markets and persona to ensure all product positioned correctly
• Provide support in developing positive relationships with tourist boards
• Maintain New Product Ideas list and & propel priorities along the product pipeline to launch
• Develop Product Plans that make the business case, specify positioning, and define the product
• Source and build effective two-way relationships with new supplier partners
• Direct line management responsibility of New Product Development team
• Consultant with the Commercial team to ensure supplier cost base for new trip components is in line with competitor trips
• Putting the customer at the heart of all decisions to deliver outstanding service and product quality,
• Supporting the Customer team to manage guest queries, special requests and resolve issues
• Facilitate sales training and champion new products and individual components
• Collaborate with Operations team to ensure contracted services are achieving company goals related to service level expectations
• Support Business wide feed of required Product Information to support relevant department needs.

Skills required:

• Experience of using initiative solutions to solve problems
• Experience working in a busy team environment
• Experience using Microsoft Office, especially Excel and SharePoint effectively for general administration
• GCSE level in English & Math's
• Travel industry / Tour operator Product and supplier contracting and negotiating
• Experience of negotiating supplier Service Level Agreements and overseeing contracts
• Advanced knowledge of Microsoft office applications
• Knowledge of software apps that improve efficiencies
• To be able to manage, and make key decisions, on health and safety
• Friendly and enthusiastic personality
• Agile & dynamic thought processes
• Excellent verbal & written communication skills and ability to demonstrate flexibility and initiative
• Ability to build professional relationships with people from a range of backgrounds and cultures adapting the message accordingly
• Collaborate working and influencing skills
• Ability to negotiate with a variety of different suppliers

The Package:

• 12 Month Maternity Contract
• Salary 40,000 - 45,000 + Bonus
• Hybrid role in East Sussex

Interested:

• If you are interested please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk

Skills Required