Job Description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

We are seeking a Product Manager to take ownership of strategy, delivery, and leadership across one of our flagship product areas. You will play a key role in defining direction, managing roadmaps, and ensuring the product delivers measurable outcomes for our customers and the business.

This role requires someone confident in leading cross-functional teams, mentoring less experienced colleagues, and working closely with stakeholders to align on priorities and commercial goals. You'll balance strategic thinking with hands-on delivery--from shaping product vision and guiding design, to managing backlogs and overseeing launches.

Success in this role means creating a product that delivers excellent user experiences, launches on time, and is measured against clear outcomes. It's an opportunity to grow influence across the organisation while building a high standard of product practice across the team.

VARIED DAY TO DAY RESPONSIBILITIES

Strategy & Planning

Define and implement product strategies aligned with SmartSearch's corporate vision and goals. Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value.

Execution & Delivery

Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation reflects business goals and user needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines.

Leadership & People Development

Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads. Mentor junior product managers and support their professional development. Chair internal and client-facing product forums, presenting progress, plans, and key decisions. Act as a senior product authority within SmartSearch, representing product best practices with senior stakeholders and customers.

Measurement & Improvement

Collaborate with the Product Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Essential

Proven experience in product management, with exposure to both product development and product design. Experience building and maintaining product roadmaps aligned with business strategy. Knowledge of Scrum and/or Kanban methodologies. Strong customer focus and ability to translate customer insights into product improvements. Strong background working with UI and UX teams to deliver high-quality user experiences. Understanding of the software development lifecycle and deployment processes. Skilled in using analytics and engagement metrics to guide product decisions. Excellent communication skills with the ability to influence and align stakeholders. Previous experience in B2B technology. Deep experience in Agile environments, including backlog management, user story writing, and prioritisation. Strong commercial judgement, analytical skills, and problem-solving ability.

Desirable

Previous experience managing or mentoring product managers or owners. Experience preparing and managing business cases. Experience running product forums for internal and external audiences. Previous experience in RegTech

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service Private Medical Insurance covering dental and optical Company pension scheme Life Assurance - 4x your annual salary 1 day paid volunteering per year Enhanced maternity / paternity offerings Employee Assistance Programme Cycle to work scheme On site gym
Job Type: Full-time

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Financial planning services Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay Transport links Work from home
Application question(s):

Will you now or in the future require sponsorship to work in the UK? Are you able to reliably commute to the Ilkley office twice a week?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Ilkley LS29 8FL