Job Description

Job Context
Are you a dynamic Product Manager ready to help us shape the future of a market-leading SaaS platform for the trades?



We're looking for a proactive, customer-focused individual to join our team and drive the development of innovative solutions that deliver real-world impact for our customers. You'll be defining requirements, collaborating heavily with stakeholders, and inspiring cross-functional teams to build products that truly matter. If you thrive on solving problems and embracing the latest technology, we want to hear from you.



As a Product Manager, you will be the driving force behind your product area, translating customer and business needs into high-impact solutions.
What You'll DoDefine and Deliver: Clearly define and own customer and business requirements, ensuring cross-functional teams can efficiently develop and deliver exceptional solutions. Prioritisation: Shape your roadmap to deliver maximum customer value, translating that into your sprint backlog, ensuring product delivery achieves the intended outcomes. Strategic Problem Solver: Utilise your keen problem-solving skills to identify root causes, conduct product discoveries, filter opportunities to focus on the critical few, and contribute creative, compelling ideas to solution development. Data-Driven Decisions: Frame critical decisions with clear objectives and context, driving sound, data-based outcomes while confidently navigating ambiguity. Stakeholder Alignment: Effectively balance the needs of customers, the company, and our partners, clarifying alternative points of view and building consensus. Product expert: Understand the industry, competitors and customers to help formulate decisions that drive growth. Customer Champion: Deeply understand important, unsolved customer problems, constraints, and evaluation criteria, making sure the user is at the heart of every product decision. Team Leadership & Motivation: Inspire, direct, and draw out the best work from your cross-functional team, providing clear priorities and knowing when to push back on low-impact work.

What You'll BringProven experience as a Product Manager in a B2B or SaaS environment. Experience/knowledge of the field services industry (desirable). Experience working with cross-functional Software Engineering team(s). Proven track record of delivering product roadmaps and outcomes. A strong, demonstrable sense of initiative and ownership over product outcomes. Deep customer-focused mindset with a track record of identifying and solving user problems. Exceptional problem-solving skills and the ability to simplify and articulate complex issues. Competence in AI Tools: Demonstrable knowledge and practical competence in leveraging AI/ML tools to enhance product management tasks, such as market analysis, requirement generation, or decision-making support. Excellent communication and presentation skills, comfortable engaging with executives and large groups.

What We Can Offer YouA generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards Click here to find out more about working at Simpro Group!

Our Core Values

We Are One Team
We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

Welcome


Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!
About Us


Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.
Headline: Important Recruitment Fraud Alert


Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants.

These scammers are using a fraudulent website and email domain (simprogroupcareers.com) and may contact you with illegitimate job offers. Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment. If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond. Do not provide any personal information or payment.

We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities. We are committed to ensuring a safe and transparent recruitment process for all candidates.