Job Description

Virgin Active

are committed to

changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a

Product Manage

r to join our

Digital & Technology Transformation

department.



As a

Product Manager

, you will play a key role in shaping Virgin Active's world-class digital product experience. You will own a specific product value stream that influences a real part of the member journey. Working within a cross-functional squad, you will help define genuine member problems, unlock new opportunities, and turn insights into meaningful digital outcomes.

The Role

Define and own the vision, strategy and roadmap for your product domain, using market, user and business insights to identify opportunities for improvement, innovation and differentiation. Shape and evolve the commercial model of your domain where relevant, ensuring solutions are designed for global scalability and deliver a consistent digital experience across markets. Lead product discovery with Design and Engineering to validate real problems and shape solutions that are valuable, usable and viable. Translate insight into clear product definitions, including user stories, product requirements and acceptance criteria, while advocating for exceptional member experience. Prioritise effectively, making smart trade-offs to deliver maximum value at pace, and partner with Engineering to plan, execute and ship high-quality releases. Track OKRs and product metrics, evaluate outcomes and iterate to maximise member and business impact. Make smart use of organisational platforms and technologies to amplify value within your domain, while anticipating and managing risks such as data privacy, member trust and regulatory requirements. Work collaboratively across business functions and external partners to align initiatives and drive stronger results. Communicate clearly with stakeholders and senior leaders to provide transparency, alignment and informed decision-making. Ensure alignment with other product domains to reduce friction and dependencies across initiatives. Continuously improve product practices, tooling and ways of working within your squad and the wider product organisation. Contribute to capability building across the product community and champion the value of an empowered product model.

Experience

Experience managing consumer-facing digital products end-to-end. Ability to switch confidently between discovery and delivery. Experience using product discovery tools and techniques (experiments, prototyping, testing). Strong analytical skills and comfort working with data. Excellent communication skills--able to turn complexity into clarity. Experience working in Agile, cross-functional squads. Curiosity, growth mindset, and comfort with ambiguity. Empathy for users and strong behavioural understanding. Familiarity with tools such as Jira, Confluence, Figma, Firebase, etc.

Our Perks

25 days (excluding bank holidays) annual leave, plus a Celebration Day - and we want you take them. Access to Scottish Widows Pension with us matching contributions up 5%. Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. Private Dental and Healthcare Insurance - your physical health is important, and we want you to have the access to healthcare should you require it. Life Assurance 4x your salary - which we hope you will not need. We want you to love Virgin Active like we do, so you get discounts across Virgin active - everything from guest passes to 50% off PT sessions. You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert. Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services - meaning no tenant charges. Access to ePoints, offering loads of online discounts to retailers. * Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.