Job Description

Multiverse is the upskilling platform for AI and Tech adoption.


We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce.


Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance.


In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn.


But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output.




Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity

-------------------


We are looking for an influential and innovative

Product Manager

to guide the strategy for our most foundational technical products. You'll join a collaborative team of 150+ engineers, data, designers, and product managers. We're split into 5 "Pillars": Foundations, Competency, User, Customer, and Enabler. In each area, we have Product Managers plotting a bold course to the next version of Multiverse while delivering value continuously.


This job opportunity is specifically within our Foundations Pillar. In Foundations, we build the stuff that supports everyone else in Tech to deliver awesome stuff to our customers and users. Our scope includes Platform Engineering (full-stack user-facing experiences like our global navigation and notifications, core services shared by every squad in Multiverse like authentication and log in), Data Engineering (data pipelines, data architecture), and Internal Developer Platform (DevOps, developer tooling, measuring developer satisfaction). As well as the creation of some internal products for the wider business beyond tech.


Your initial focus will be on

Platform Engineering

, where you will create products, services, and toolkits used directly by our own engineers. This is a chance to have a massive impact, improving the productivity, speed, and satisfaction of every developer at Multiverse. We're looking for someone who is passionate about building infrastructure, shared services and toolkits that unlock potential and empower everyone across Multiverse tech. No two days at Multiverse are the same, so we need someone who is comfortable with the unknown unknowns.

What you'll do

------------------

Develop the product vision and strategy

for our core platform services, aligning with key business objectives and the needs of your internal users.

Collaborate with a talented squad

of DevOps, data, and software engineers to translate strategy into a clear, prioritised roadmap, backlogs, and user stories.

Lead product discovery and definition

, working closely with your engineering counterparts to define, prioritize, and deliver high-impact work.

Champion your users

by deeply understanding the needs and pain points of our engineering and business teams to create high-quality solutions.

Define and track success metrics

to measure the impact of your releases, ensuring your work delivers real value and drives positive outcomes, and across Multiverse more broadly, to create high-quality experiences that deliver real business value

Partner with the Product Director

for Foundations to ensure your roadmap supports the priorities of the entire organisation.

Mentor and coach team members

, helping to elevate our product practice and foster a culture of continuous improvement.

About you

-------------

You have

significant experience as a Product Manager

, guiding cross-functional teams to build and ship successful software products. We anticipate this person will have around 3+ years of experience, but we care more about your skills and impact than a specific number. You have

experience working on technical products where engineers are your end-users

(e.g., APIs, SDKs, platforms, or internal tools). You are

passionate about delivering outcomes over output

, and you're comfortable using data and defining metrics to measure success. You have a

strong understanding of Agile principles

and experience working in frameworks like Scrum or Kanban. You

excel at building relationships and communicating effectively

with both technical and business stakeholders to create alignment and drive projects forward. You are

actively curious about applying AI/ML

to enhance developer tooling, streamline workflows, and ultimately boost engineering productivity and velocity.

Benefits

Time off

- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

Health & Wellness

- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

Hybrid work offering

- for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

Work-from-anywhere scheme

- you'll have the opportunity to work from anywhere, up to 10 days per year

Space to connect:

Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked!

Our Commitment to Diversity, Equity and Inclusion

We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).


For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.


Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.