Job Description

Product Manager

Who we are:

Founded in 2003, Mobysoft provides AI and data based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income collection processes for the good of all involved. Mobysoft delivers two market leading products, which help keep tenants housed in a home they can enjoy and simultaneously improves rent collection for the long term good of the organisation.


Our vision is working towards a world in which intelligent technology significantly improves the quality of life for people who live in social housing and our mission is delivering accurate actionable data insights that help social housing providers to deliver a more consistent and equitable service

What are we looking for?

As a Product Manager you will work closely with cross functional teams, including software engineering, design, sales, and customer success, to define product vision, strategy, and roadmap for our core platforms. Your role will involve understanding market trends, gathering and prioritising customer requirements, and ensuring the successful delivery of high quality products that address the challenges faced by the social housing sector. You will maintain a product roadmap that delivers customer satisfaction, achieves operational goals, meets revenue targets and aligns with Mobysoft's longer term business objectives for growth.

Key Responsibilities

Product Strategy and Vision:

Develop and articulate a clear product vision and strategy aligned with company goals and market needs. Conduct market research and competitor analysis to identify trends and opportunities. Define and prioritise product features, enhancements, and new product ideas.

Product Roadmap and Planning:

Create and maintain a detailed product roadmap, ensuring alignment with business objectives. Collaborate with stakeholders to gather and prioritise product requirements. Develop and maintain a product backlog, ensuring clear and concise user stories and acceptance criteria.

Cross functional Collaboration:

Work closely with engineering and design teams to ensure the timely and high quality delivery of product features. Coordinate with sales, marketing, and customer success teams to ensure successful product launches and customer adoption. Act as the primary point of contact for internal and external stakeholders regarding product related inquiries.

Customer Focus:

Engage with customers to gather feedback, understand their needs, and ensure our products meet their expectations. Conduct user testing and gather insights to inform product improvements. Monitor product performance and usage metrics to identify areas for enhancement.

Market and Industry Expertise:

Stay up to date with industry trends, regulatory changes, and best practices in the social housing sector. Represent the company at industry events, conferences, and customer meetings.

Qualifications and skills

Required

Ideally minimum 3+ years as a product manager of a software product Preferably a degree in Computer Science or Engineering Proven experience as a Product Manager in a SaaS environment, preferably with experience in software engineering, data analytics or the social housing sector. You will be expected to clearly articulate the impact you have had on the products that you have managed. Strong understanding of product management principles and methodologies (e.g. Agile, Scrum). Experience of building products that deliver customer value through visualisation of data and value through workflows that improve efficiency Previous success in the definition, launch and in service performance management of a great product including Go To Market planning Customer, user and market focused; willingness to get out of the office with travel in the UK to client sites Good understanding of web application and data analytics technology stack Good understanding of cloud technology and the SaaS product model Ability to analyse complex problems and make data driven decisions. Experience with product management tools (e.g. JIRA, Mixpanel, Trello, Aha!) and data and analytics tools (e.g. Tableau, Power BI) is a plus. Passion for improving social housing and making a positive impact on communities Excellent written and verbal communication and presentation skills A strong collaborator with experience leading cross functional teams Demonstrates passion for all things product

The Person

You are someone who:

Takes ownership and thrives on improving how things are done Is proactive, self motivated, and solutions focused Can influence and collaborate across teams Balances delivery detail with big picture thinking Is excited to help scale a values led SaaS company making a real difference

MobyIdeals

:


You will behave in accordance with the MobyIdeals:


Customer focused: We drive outcomes that create value for the customer. We continually challenge ourselves on 'what's in it for the customer'. We drive win/win/win solutions.


Collaborative: We operate as one, fostering open communication, diverse contribution, cooperation and trust. We inspire teams towards a common goal for success.


Outcome orientated; We are driven by the end goal, rather than the process or steps to get there.


Accountable: We own decisions, are transparent, set clear expectations and consistently deliver on commitments


Courageous: We actively contribute and constructively challenge with positive intent. We think big and move at pace.


Innovative: We own and proactively search for solutions. We positively embrace problems and lead change.

Benefits

Competitive salary and rewards package including: Private Health care , 4 x salary Life cover, 25 days annual leave, increasing to 28 after 3 year's service,salary sacrifice pension scheme and much more ..

Inclusion

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accomdation to participate in the job application or interview process please contact us to request accommodation.


If you are interested and would like to know more then please apply to

simone.ryan@mobysoft.com

. Please note that we are not working with any external Agencies for this position.