Nottingham, Nottingham Support Office
Permanent
Full-time
Role: Digital Training and Comms Lead
Contract: Permanent
Shift pattern: Full Time
Location: Nottingham Support Office
Closing date: 4th November
Recruitment Partner: Matthew Nelligan
About the role
Welcome to Opticians Product team and the opportunity to join the biggest ongoing transformational project in Boots Opticians, the new Opticians Practice Management System. We are a small team but one that understands the importance of getting this right for our colleagues and our customers to bring a simple, more efficient way of working in our stores.
Reporting to the Head of Product, the Training and Comms Lead of the Opticians Practice Management system will create internal communications and colleague engagement content. Support the update of training materials to incorporate ongoing enhancements and new functionality of the system. Their role will work cross-functionally, to produce communications and content in a timely manner to ensure business continuity supporting future business development strategies.
Key responsibilities
With line manager support, collaborate cross-functionally with key stakeholders to ensure communications are released in line with PMS releases.
Responsible for the creation of PMS store communication and colleague engagement content.
Use learnings from the testing to inform the training materials and communications for stores.
Support the update and creation of training materials.
Use the appropriate medium to help in the success of the communications.
Seek insights and feedback to ensure further successful delivery of communications.
What you'll need to have
Previous experience of working within the optical market or Boots Opticians store.
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide
reasonable adjustments
to help you to be at your best.
This role requires the successful candidate to complete a
Pre-employment check
after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Closing date
29-Nov-2025
Business Area
Support Office
Function
Digital
Specialism
Programme Management
Hours per week
37.5
Latitude,longitude 1
52.927182,-1.183948
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays
Airport
No
Hours per week
Over 35 hours per week
Company
Non Stores
Division
Non Stores
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
East Midlands
Area
East Midlands (non stores)
Store
Nottingham Support Office
Req Posted Date
12-Nov-2025
County
Nottinghamshire
Country
UK
Address 1
Recruitment Service Centre (D94)
Address 2
Thane Road
Address 3
Nottingham
Post Code
NG90 1BS
Source
Boots
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