Job Description

Introduction

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

The Product Manager will play a key role in the strategic development of the Communications Practice's product offerings, from conception to launch. The successful candidate will work closely with the wider product team to execute the product strategy, roadmap and feature set, ensuring delivery is aligned with company goals and market needs. This role will own the logistical planning and ensure timely delivery of roadmap items within the agreed scope.

The successful candidate will enable a clear path to delivery of not only the technical work on the product but the collateral surrounding the product, including thorough sales enablement materials.

The role demands a strong strategic thinker with technical acumen, communication skills and a drive for successful cross-team collaboration. The role will be fast paced to deliver impactful products

How you'll make an impact

Carry out market and competitor research, and understand customer needs in our key sales markets Curation of the strategic product delivery roadmap, oversight of tasks amongst the team, and awareness of resource constraints in line with product requirements and prioritisation requirements Articulate a clear vision for the product, alongside the Head of Technology, ensuring alignment with the Practice's future direction Gathering requirements and breaking down into clear user stories with defined success and acceptance criteria Backlog maintenance and efficient Jira ticket creation Ensure product development agrees within agreed budgets and reports back to Service Delivery Manager on profitability and performance Produce and maintain product documentation, ensuring alignment with business needs and planned release management processes

About You

Excellent verbal and written communication to articulate vision, requirements, and value to diverse audiences (technical and non-technical) Strategic thinking with a strong ability to see the big picture and align product decisions with business goals Ability to lead cross-functional teams, where delegated authority, build consensus, and motivate for successful delivery Comfortable prioritising clashing tasks where decisions may be time critical and/or conflicting Proactive in identifying and solving challenges throughout the product development lifecycle Excellent problem-solving skills and a structured approach to debugging, optimisation, and refactoring Understanding of development processes to communicate effectively with colleagues and make informed decisions At ease with fast moving workflows needing the ability to pivot strategies and priorities in response to changing market conditions or feedback Strong Jira skills A keen eye for detail and history of problem solving

Desirable attributesBackground working on a productised platform or multi-tenant system serving multiple clients Understanding of user needs and pain points Ability to interpret data and use it to inform product decisions

Eligibility RequirementsMust have the Right to Work in the United Kingdom.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.


Below are the

minimum core benefits

you'll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.


We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.


Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.


Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.