Job Description

Open GI is a leading software development company and a trusted partner to the general insurance industry. Based across the UK and Europe, our support and development services make us a truly diverse organization that offers a range of IT solutions to insurance brokers, insurers, and managing general agents.



It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do.



We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people.



No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

Position:

-------------

We are seeking a dynamic and strategic leader to take ownership of product growth and innovation. This role is responsible for maximising product value through market research and analysis, developing a clear vision, strategy, and roadmap aligned with broader business objectives. You will collaborate closely with internal teams, technology partners, and third parties to deliver impactful projects, including those driven by regulatory requirements. Leading one or more Product Owners, you will oversee the full product lifecycle, ensuring high-quality delivery that meets market needs. The role also involves forecasting product performance in partnership with marketing and sales, identifying key benefits and value propositions, and supporting the creation of compelling marketing collateral. Additionally, you will work cross-functionally to foster customer advocacy and drive continued success.

Your key responsibilities

Line manage Product management professionals. Define the product vision, strategy, and roadmap. Manage the product throughout its lifecycle from concept to end-of-life. Collect, manage, and maintain traceability of requirements from all stakeholders across product releases. Write the business case for investments and gain internal approval. Write Market Requirements, Business Requirements and Product Requirements documents. Be the recognised expert in the business on the product, the market, relevant technology and the competition. Recognised as a leader in the business and build relations with business stakeholders. Be an advocate for the team and a promoter of the product within the business. Motivate and energise the team around the product roadmap and strategy. Monitor, report and improve product performance. Promote the product to the business, through training, webinars, and other mechanisms. Represent the voice of the customer in senior level management meetings. Agree acceptance criteria for work requests from the business leads. Work with the other product managers, product marketing and marketing communications to optimise product success. Be familiar with the business practices, platform requirements and project management framework. Participance in sprint reviews. Clearly articulates vision, context, and direction of product /feature to and through the PO.

Requirements:

-----------------

Essential

Proven B2B Product Management experience Proven experience of working in an Agile environment Demonstrable experience taking initiative and working without close supervision Experience of working in pressured environment to strict deadlines

Advantageous

Experience of working with IT systems in a Broking/Insurance environment Experience managing/facilitating large projects Experience of gathering and documenting customer requirements Experience in user migration, Product Transition and Retirement Experience in financial regulation or highly regulated industries Willingness to work outside of core working hours to achieve objectives and tasks

Skills

Excellent customer relationship and negotiation skills Excellent verbal and written communication skills Excellent time management skills Excellent presentation skills Relationship management Excellent communicator

Aptitudes

Customer-facing Clear communicator Strong work ethic Positive attitude Delivery-focused Logically minded Encourages collaboration across departments Calm under pressure

Other information:

----------------------

Mission and Values

Our mission is to be both the Technology Partner and Employer of choice for the UK General Insurance Market. Our values are central to this vision, as they represent how we collaborate to continually deliver for our customers:



Accountability: We own our actions and shape our success on the results we deliver Innovation: We tackle challenges with fresh thinking and bold ideas Teamwork: We work together, recognising we can't do this without each other Trust: We build trust on integrity, transparency and mutual respect


We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

Benefits package

Competitive salary depending on skills and experience Company pension Bonus opportunity Life assurance and critical illness cover Cycle to work scheme Perkbox - an exclusive platform offering a wide range of discounts and benefits Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together Wellbeing - wills at work scheme, employee assistance programme and mental health first aiders


Please note, this is a hybrid role requiring a minimum two days in-office attendance, at our

Worcester or Winchester office

, therefore we are looking for candidates who live within a 50 mile commutable distance to one of these offices.