Job Description

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What we're all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. ? Our mission? To make IoT management a breeze for any device, anywhere. With over

10 million IoT subscriptions

active in

165 countries

and direct partnerships with

50 mobile networks

, we connect you to more than

750 networks

worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA

, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.


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IoT... a fancy acronym or a secret code?

The

Internet of Things (IoT)

is like the magical glue that keeps the world connected! ? From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere--even if you don't realize it. At

Wireless Logic

, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Position Overview

The Conexa Product Operations is responsible for the complete lifecycle management of the Conexa product portfolio, acting as the primary control point for all product changes, interface management, and resource allocation. The role bridges technical, operational, and commercial teams to ensure the seamless delivery, configuration, and optimization of Conexa solutions across Wireless Logic OPCOs and customer channels.

Key Responsibilities

Maintain and optimize the current Conexa product set, owning coverage profiles, and ensuring meticulous product documentation. Serve as the main interface between core network teams and commercial teams for product updates and day-to-day system management. Act as the control point for all Conexa product changes, overseeing governance and impact assessment of all updates or modifications. Manage Conexa-related resources and interfaces, coordinating with core network teams to ensure appropriate stock and availability of IMSIs and numbering assets. Collaborate closely with SIMPro and NetPro teams to guarantee that products are correctly configured and ready for customer deployment. Deliver or organize training for operational staff where required, supporting new product features and operational changes. Work in partnership with presales and solution sales teams to monitor high-profile customer onboarding and adoption, ensuring customer requirements are met and projects are implemented successfully. Exercise high-level decision-making and oversight on Value Added Services (VAS) requests, such as APN builds and bespoke configurations. Review, evaluate, and drive new Conexa product requests from internal or group stakeholders, coordinating their adoption and configuration. Collaborate with all Wireless Logic OPCOs to collect, analyze, and implement product requirements and technical configurations. Support commercial teams in structuring and launching bespoke Conexa products. Oversee the technical and functional management of all Conexa interfaces, integrations, and touchpoints across internal and external platforms.

Required Qualifications

Experience in product management, product ownership, or service management in telecommunications, SIM provisioning, or IoT/mobile networking environments. Deep understanding of core network architecture, SIM lifecycle management, IMSI/numbers inventory, and telecom service integration. Proven ability to manage cross-functional projects and coordinate effectively across technical and commercial domains. Detail-oriented, with a strong track record in process governance, documentation control, and stakeholder management. Excellent organizational, analytical, and communication skills.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.




Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission.




By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (

recruitment@wirelesslogic.com

) and we will respond to your query as soon as possible.