Job Description

Role Introduction
Passionate about Quality and Data Integrity, you will work alongside the Education Product Ownership team, to groom the Product Backlog, to develop User Stories, and to work with the Development teams to deliver innovative solutions. This role will act as the point of authority for product design decisions, responsible for the quality of the business solution and its applicability to the user community in the targeted market sectors. This role is also responsible for ensuring that software is developed and made available in a timely manner for release to market. This role works closely with Product Management and with an Agile Scrum Engineering Team.
What You Will Do

• Responding to emerging roadmap and market requirements and identifying logical solutions to meet those requirements
• Responsible for the quality of the solution (in terms of its business applicability) and the successful release to market
• Act as the "product expert" both internally + externally
• Create, manage and maintain a Backlog in JIRA, including User Stories and Acceptance criteria.
• Working closely with software development teams in an Agile environment to define priorities and manage issues to successful conclusion.
• Managing the release of new product features, working closely with Agile development teams to ensure timely release to high levels of quality
• Production of product specifications, release notes and product literature and collateral
• Work with a variety of internal and external stakeholders to:

• Create clearly defined requirements through rigorous investigation, analysis and review in order to define and clearly document business and user requirements
• Visit customers and market representatives/events to create, review, and challenge solution requirements
• Carry out fit and gap analysis of requirements vs. products to understand if standard products meet user needs or identify key opportunities through areas of product improvement
• Define and communicate logical solutions to meet market and customer requirements
• Work with Agile development teams to produce Proof of concept solutions where required
• Review customer requests for bespoke solutions to determine applicability to wider customer base
• Understand and resolve complex technical, strategic and business issues
• Attend customer briefings and presentations

What You Will Have

• Communicate your own ideas effectively & assimilates those of colleagues and customers
• Work collaboratively with developers to achieve team delivery objectives
• Manage and prioritise workload including the ability to work to targets and tight timescales
• Deliver high quality documentation
• Support and contribute to departmental objectives
• Make decisions under pressure

You will possess:

• Experience within either the General Further Education, Apprenticeship provider or Independent Training Provider arena, specifically common FE performance metrics.
• An aptitude for written communication and an ability to produce documentation with ease
• An ability to influence others regardless of position/seniority
• An analytical approach to problem solving
• Strong customer facing skills with the ability to represent the company in a confident and professional manner
• Excellent people and collaboration skills
• Organised and proactive with strong attention to detail

What We Do For You
Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave - 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

• Development Programmes - From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus - Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme - Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance - Providing you with support and assistance when you need it most

Recognition - Highlighting and rewarding the great work our people do

• Performance & Talent - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are
OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please

Skills Required