Job Description

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Product Owner - Hellenic UK
About us
Founded in 1988, Hellenic Systems Ltd specialises in providing cutting-edge solutions for the food and manufacturing industries. Serving over 170 food factories across the UK and Europe, we deliver innovative, tailored systems that streamline operations from primary processing to added-value activities. Our flexible approach and commitment to excellence ensure our clients benefit from advanced technology and enduring core values.
We take pride in our flexible approach to system design--combining modular products with tailored solutions to meet client-specific requirements. As we move forward with new initiatives, we are looking for a Product Owner to play a central role in aligning product development with customer and business needs.
About the role
We are seeking a highly motivated Product Owner to join our dynamic development team. The Product Owner will play a pivotal role in shaping the future of Hellenic's software solutions, driving the delivery of high-quality products that meet customer needs and supporting our ambitious growth and transformation goals - including our journey into AI and cloud-based platforms.
You will act as the bridge between stakeholders, clients and all internal teams, ensuring requirements are clearly defined, prioritised, and delivered efficiently. This role requires a blend of technical understanding, commercial awareness, and excellent communication skills.
The Company promotes a cohesive working environment, where all employees should be prepared to help and assist with the work of teams other than their own, to ensure the best and most efficient service is provided to our customers. This culture enables opportunities for learning and development which should be embraced.
Job ResponsibilitiesProduct Vision & Strategy: Own and communicate the product vision across internal teams and clients, aligning with Hellenic's transformation and AI-driven strategy. Requirement Gathering: Gather requirements from all stakeholders (clients and internal teams), then analyze, prioritize, and translate them into clear, actionable user stories and acceptance criteria. Backlog Management: Own and manage the product backlog, ensuring clarity, visibility, and alignment with business priorities. Balance tactical priorities (bug fixes, support tasks) with strategic goals (new features, architecture improvements). Stakeholder Engagement: Facilitate workshops, interviews, and product walkthroughs with clients, prospects, and internal teams. Release Planning: Coordinate product / software releases, including internal testing, documentation, training, client testing, and deployment. Quality Assurance: Collaborate with support and development teams to ensure solutions meet quality standards and user expectations. Industry Awareness: Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies. Continuous Improvement: Gather feedback, analyse product performance, and drive ongoing enhancements. Support & Training: Support release activities, update producing documentation and collateral for installation, training, and support.

Skills and Qualifications
Essential:Education: Educated to degree level or equivalent qualification in Computer Science or similar. Experience: Minimum of 3 years in a Product Owner or similar role, preferably within kill line or food manufacturing industry and an agile environment. Technical Understanding: Familiarity with software development processes, web technologies, and cloud/SaaS platforms. Agile Methodologies: Experience working with Scrum or other agile frameworks. Communication: Excellent verbal and written communication skills; ability to convey technical concepts to non-technical stakeholders. Analytical Skills: Strong problem-solving abilities and attention to detail. Stakeholder Management: Proven ability to build relationships and work effectively with diverse teams and clients. Documentation: Experience producing user stories, requirements, and product documentation. Project Management: Experience with any project management tools such as Jira

Desirable:Experience within the food, manufacturing, or traceability systems sector. Certified Scrum Product Owner (CSPO) or similar certification. Experience with SQL databases and query languages. Exposure to AI/ML concepts and integrating AI-driven features.

Personal CharacteristicsQuality-conscious with a drive for excellence. Organised, attention to detail with strong time management and multitasking skills. Commercially aware and able to make decisions based on business value and risk. Customer-focused with the ability to balance competing priorities. Logical and analytical, with strong problem-solving abilities. Self-motivated, proactive, and able to work independently. Adaptable and resilient in a fast-paced, evolving environment. Collaborative, open to feedback, and committed to continuous learning.


Business Unit:
Hellenic Systems Limited

Scheduled Weekly Hours:
37.5

Number of Openings Available:
1

Worker Type:
Regular
Career Site:

More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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