Job Description

We are looking for a Digital Product Sales Support Executive to help grow the market share of our latest multi-award winning digital, data and AI products.

Make a difference and share the rewards of our growth by helping deliver some of the UK's most important #tech4good solutions, making the world a smarter, safer, greener, and healthier place.


You'll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.


At a certified Great Place to Work you'll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About Us

The winner of two Queen's Award for Innovation, Informed Solutions delivers products and services for large-scale digital transformation using data and AI. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, Transport and Digital Democracy.

Product Sales Support Executive Position

We are seeking a Sales Support Executive to work with a Business Development Manager within our Products and Solutions Team.


Informed Solutions' products help clients accelerate and de-risk digital business change, improving customer satisfaction by creating better online experiences and transforming operational effectiveness through AI-enabled and data science-powered decision support.


Our enterprise product lines include:


InformedINSIGHT(TM), an open-standards-based data integration and analytics platform that unifies an organisation's information landscape, turning data science into real world decision support.


InformedDECISION(TM), a first-of-its-kind Artificial Intelligence (AI) and Natural Language Processing (NLP) platform that allows organisations to make better, faster, more informed decisions.


As Sales Executive, you will work with the Product Business Development Manager and Product Team, playing a vital role in identifying, engaging, and nurturing potential clients to support our growth in strategic sectors, both in the UK and internationally (predominantly Malaysia and Australia)

You will

:


Proactively research and identify potential client organisations and key contacts across public and private sectors. Support the Business Development Manager in maintaining a healthy pipeline of opportunities and managing follow-ups. Assist in running campaigns, preparing outreach materials, presentations, and proposals tailored to target clients. Familiarise yourself with our products and support demonstrations and showcases. Help maintain and update CRM system and prospect databases, ensuring information is accurate and up to date. Monitor sector developments, competitor activity, and client needs to help shape outreach approaches. Support the Business Development Manager in growing and maintaining a partner network to assist in Product sales. Contribute to wider business development campaigns, including events, bid coordination, and marketing initiatives. Act as an ambassador for the company, promoting our products and values in all external interactions.

Requirements

Enthusiastic and proactive approach to business development and client engagement, with a genuine interest in digital solutions that help to make the world a smarter, safer, cleaner and healthier place. Strong communication skills, both written and verbal, with the ability to build rapport quickly. Good organisational skills, with the ability to manage multiple prospects and initiatives simultaneously. Experience using LinkedIn and email for business outreach; familiarity with Microsoft Dynamics CRM is a plus but training provided. A structured, hands-on approach, willing to learn and apply best practice sales techniques. Team-oriented mindset, able to work closely with colleagues and contribute to shared business development goals. Self-motivated, resilient, and comfortable working in a fast-paced environment.

Key competencies for success

Resilience and adaptability to work effectively in environments of uncertainty, change, and agile delivery. Proven ability to manage competing priorities and deliver high-quality outcomes within tight deadlines. Strong interpersonal skills, with the ability to navigate differing perspectives and maintain positive working relationships. Sound professional judgement and decision-making in complex environments where risk must be carefully managed. * Excellent communication skills, including clear written outputs, confident verbal delivery, and professional client engagement.