Job Description

Provider Success Manager

Up to 44,310 + car allowance (7,965 p/a)

37.5 hours per week; flexible working opportunities available


Generous pension contribution


Full -time, home based with some UK-wide travel.

Open to applicants seeking part-time and flexible working hours this will be considered.

Closing date: 18

th

November 2025



Join ECITB and ensure our training and testing network meets the evolving needs of the engineering construction industry. Youll work with Training Providers, Product Managers, and Compliance to deliver high-quality ECITB-approved training, champion provider satisfaction, and drive collaboration and continuous improvement across our network.


For more information about the role and its responsibilities, view the role profile here.

About you

Experience & Qualifications

Person specification

Proactive growth mindset and excellent relationship-building skills. Collaborative team player that takes accountability for own work. Committed to continuous improvement and self-learning. Self-motivated to deliver quality work, balancing quality and time. Pragmatic problem solver with the ability to forge consensus and support compromise whilst working to meet customer needs.

What we offer

Laptop and mobile phone provided. 37.5 hours p/week with daily flexi-start and finish. 25 days holiday including Christmas closure, rising to 30 over the first 5 years service. Generous pension scheme via salary sacrifice. Cycle to work and e-car lease schemes. Employee Assistance Programme Enhanced maternity/ paternity pay, and leave. Home office set-up assistance

About us

The ECITB works with employers and training providers to attract, develop, and qualify the engineering construction workforce in a wide range of craft, technical and professional disciplines.


We invest about 28 million each year to support skills development within the industry. We are funded by a statutory levy paid by employers and use this to drive up skill levels and fund training that would otherwise not take place.


Along with the education sector, government and employers, we work to ensure the UK has workers with the skills to meet the needs of the engineering construction industry.


ECITB is committed to diversity and inclusion and welcomes applications from all sections of the community, particularly those that are underrepresented in the engineering construction industry.

Our values:

About the ECITB - ECITB