Job Description

At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.



Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.



In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.



In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.



On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.



The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.



In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club's ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.

Why Join Us?

Diversity & Inclusion:

We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.

Health & Wellbeing:

We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.

Career Growth:

As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.

Position:

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Production Manager

Location:

London Stadium, Queen Elizabeth Olympic Park, Stratford, E20 2ST

Contract:

Permanent

Salary:

Competitive

Hours:

Full-time - includes occasional evenings, weekends, and home matchdays due to time-sensitive projects

Be Part of the Story - Join West Ham United's Content Team:

At West Ham United, we're proud of our legacy -- but even more excited about our future. Based at the iconic London Stadium, our Content Team sits at the heart of the Club's storytelling, producing high-quality, engaging content that reaches millions of fans worldwide.


We're now looking for a

Production Manager

to lead and coordinate all aspects of our media production - from planning and scheduling to logistics and execution. You'll be the driving force behind the smooth delivery of video content across our digital platforms, ensuring every project is delivered efficiently, on time, and to the highest standard.

Requirements:

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About the Role:

This is a key operational role that manages the entire production lifecycle, working closely with creative, media, and marketing teams, as well as coaching staff and external partners. You'll oversee production schedules, manage resources and equipment, and ensure content output meets Club standards - especially on matchdays.


From day-to-day content planning to high-profile campaigns and live event coverage, you'll ensure the team is set up for success at every step.

Key Responsibilities:

Project Management: Lead the planning, coordination, and scheduling of all production activity across the Content Department. Cross-Department Collaboration: Work closely with media, marketing, and football departments to understand content needs and timelines. Team Coordination: Oversee daily operations, ensuring the production team is resourced and organised to meet deadlines. Scheduling: Manage detailed production schedules (pre, during, and post-production) to ensure timely delivery of content. Tool Management: Utilise tools like Trello (or similar) to streamline workflows and keep projects on track. Equipment Oversight: Maintain an organised system for managing in-house and rented equipment. Matchday Production: Lead production operations on matchdays, including planning, staffing, and live content delivery. Administrative Duties: Manage paperwork including call sheets, risk assessments, permits, and compliance documentation. Budget Support: Assist with production budgeting, ensuring effective cost control and reporting. External Liaison: Coordinate with freelancers, agencies, and partners to ensure smooth delivery of campaigns and projects.

What You'll Bring:

Experience & Knowledge

Proven experience managing production operations in a sports, broadcast, or creative media environment. Deep understanding of content production workflows and video/audio equipment. Comfortable working in fast-paced environments with changing priorities. Familiarity with live sports broadcasting, matchday media operations, and football media rights. Experience managing production budgets, logistics, and documentation (risk assessments, permits, etc.). Proficiency with production/project management tools (e.g., Trello, Asana). Strong working knowledge of equipment coordination and technical production planning.

Skills & Attributes:

A strong communicator with excellent planning and organisational skills. Confident team leader - able to motivate, coordinate, and support team members. Collaborative, adaptable, and calm under pressure. Highly detail-oriented and proactive problem-solver. Able to manage multiple projects simultaneously and meet tight deadlines. A passion for football and an understanding of the digital content landscape.

Safeguarding Commitment

We're committed to safer recruitment and safeguarding children and adults at risk. This role is subject to enhanced DBS checks and reference


verification.

Other information:

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Benefits on offer

(may vary based on contract type and location)



25 days annual leave plus your birthday off Pension and life insurance Healthcare cash scheme Travel season ticket loan Cycle to work scheme Priority access to apply for match tickets Discounted season tickets Staff discounts in the club store, cafe and our official partners products and services Discounted gym membership and onsite fitness room facilities Family friendly leave policies Company Social events

EDI Statement

The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation's business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.


Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Safeguarding

The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.


The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club's or the West Ham Foundation Safeguarding Team.

Applications:

To apply, please submit your application via our careers portal: https://www.careers.whufc.com


Deadline: 5pm Tuesday 21st October 2025


Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.