Job Description

As a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life.



We design and manufactureour own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40 countries and we're growing all the time.



We are a passionate and friendly team of people who care deeply about Making Everyday Life Easier for our customers.

Position:

-------------

We have an exciting opportunity for a

Production Planner

to join our team

based in Kingswinford

, West Midlands.



Reporting to the UK Operations Manager, this role is responsible for the daily administration of factory operations and is an important part of the smooth operation of the factory. Duties include a mix of activities from placing orders and maintaining various systems relating to the manufacturing process and personnel. This role would be best suited to a motivated, well organised person with excellent attention to detail who can identify and implement improvements.



In order to be successful in this role you will need previous experience in a similar role and have experience using ERP systems, ideally D365. You will need a high level of computer literacy and experience with data entry and reporting.

Key responsibilities;

Deal with customer queries by phone and email. Work closely with various departments within the business including production and logistics Support with monthly reports to the Operations Manager, including work in progress statistics and production reports. Assist with production worksheets and data, as necessary. Bulk order planning, including for The Netherlands and North America. Handle complaints in a timely manner. Attend complaints and aborts meetings. Contact suppliers relevant to planning

Essential Skills;

Computer literacy with good knowledge of Outlook, Word and Excel. Previous administration experience Experience with data entry and reporting. High level of organisation and the ability to solve problems Ability to work as part of a team and have a flexible approach to work . Experience in production planning, capacity planning, knowledge of ERP systems and reporting tools such as PowerBI or Atlas.


We are a passionate and friendly team of people who care deeply about

Making Everyday Life Easier

for our customers and if you think you could make a positive difference in our business, we would love to hear from you!

Requirements:

-----------------

This is a site-based role, so you will need to be able to commute to Kingswinford

Schedule

This role is Monday to Friday working 39 hours per week. Working hours are 8am - 4.30pm Monday to Thursday and 8am - 3.30pm on Friday

What's in it for you?

We offer a package designed to attract and retain the right level of talent for this role. We want to find a great match, so if there is something missing that is important to you, please don't let it stop you getting in touch if you think you could do a great job in this role.



29,000 - 35,000 per annum base salary, depending on experience Annual bonus scheme 33 days holiday (including bank holidays) Company contributory pension and 3x Life Assurance cover Flexible benefits platform with access to health care, gym membership and many high street discounts Employee Assistance programme available to colleagues and their families, to support wellbeing Fully funded training and development Generous product discounts

Other information:

----------------------

We welcome applications from all people, regardless of their race, sex, disability, age, religion, or sexual orientation. We are committed to creating an inclusive and accessible recruitment process, and we welcome and encourage candidates to request any adjustments they may need to show us their full potential.



Unfortunately, at this time we are unable to support work sponsorship in the UK, so can only consider applications from candidates with existing eligibility to work in the UK.