Job Description

More About The Role

We're looking for an enthusiastic, strategic, and results driven individual to lead the implementation of productivity improvements, with a core focus on Labour Planning, across our entire retail network, covering both Convenience and Superstores. This is a pivotal role where you will be instrumental in defining the strategy, ensuring a smooth transition, and driving the successful adoption of new projects designed to significantly enhance store performance, optimise labour spend, save time, and improve the customer experience across all our retail formats.




You will be expected to operate at a strategic level, setting the direction for implementation and utilising your comprehensive retail expertise and leadership to deliver meaningful, sustained change directly into our stores. You will oversee the introduction of complex projects, analyse feedback trends, and direct resolution of systemic issues on the ground.




As the Manager responsible for productivity implementation, particularly Labour Planning, you will take strategic ownership for the successful, smooth, and rapid delivery of all relevant projects across our entire estate. You'll be responsible for:


Defining and owning the overarching implementation strategy for productivity and labour planning improvements, ensuring minimal disruption to operational flow across diverse store formats (Convenience and Supermarkets). Directing the creation and execution of timely, effective, and clear communication plans that are tailored to the unique operational demands and staff structures of both smaller and larger format retail environments. Overseeing and ensuring alignment of implementation schedules to minimise the impact on essential store tasks, delivery schedules, and peak trading times in all retail contexts, managing potential conflicts. Building and maintaining strong, collaborative relationships and high engagement with Senior Stakeholders, Regional Managers, and Store Managers across the estate while leading the deployment of initiatives. Managing the reporting suite, providing strategic progress tracking updates, and communicating implementation status, risks, and mitigations to Executive stakeholders. Proactively identifying, analysing, and directing the actioning of systemic issues or risks specific to complex project delivery across the varied store portfolio, ensuring scalable solutions. Accountable for the creation, sign off, and delivery of the full implementation plan, ensuring all benefits are realised against agreed time, cost, and quality parameters, with a critical focus on achieving measurable labour efficiency and cost savings.

About The Company

In return for all your hard work, you will receive:
15% discount in store from the day you join us Additional 10% discount card for a friend or family member Annual bonus scheme Career progression and development opportunities Generous holiday entitlement Market leading pension scheme and life assurance Healthcare benefits including Aviva Digital GP 'MyPerks' giving you discount with over 850 retailers Free parking onsite Enhanced Family, Maternity and Paternity Leave Private Healthcare
Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!



At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.



There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you!



At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too.



We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.

About You

We are looking for a proven leader and strategic thinker who excels in an autonomous, high impact environment. You must be an exceptional communicator and influencer with the ability to engage, negotiate, and drive buy in at all levels. You will work as part of a versatile, high performing team with a can do culture, requiring you to be tenacious, resilient, and focused on delivering excellence through effective project and people management.




We are specifically looking for the following:


Significant, demonstrable experience in a management or leadership role within retail operations or large scale retail change management. A strong understanding of Labour Planning methodologies, advanced scheduling systems, and complex workforce management processes. A comprehensive understanding of day to day retail operations across diverse formats, including merchandising, till systems, stock management, and expert knowledge of task planning/workload scheduling and optimisation. Proven capability to strategically lead and effectively manage the end to end implementation of multiple, complex, high risk projects across a high volume of diverse stores. Exceptional influencing and negotiation skills, capable of driving major change, securing adoption with senior operational management, and managing resistance effectively. Strong presentation and communication skills, adaptable for all levels. * A strong commercial acumen and deep understanding of the financial and commercial impact of time, process, and labour efficiencies in a high volume, low margin retail environment.