Job Description

Reference
HUL/25/0523

Full Time Equivalent Salary (based on a 37 hour working week)

26824 - 29064


Occupational group
Administration/Clerical
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Children and Family Services - Directorate
Closing Date
05 October 2025
Proposed Shortlisting Date
06 October 2025
Proposed Interview Date
15 October 2025
Place of work
Children's Disability Team, Hull HU1 2RD
For an informal discussion please contact
Sarah Rennard
Contact telephone
01482 612 940

Children and Young People Service are recruiting a full time 37 hours Professional Practice Support Officer, at Grade 5 level. Providing a flexible, high quality, efficient and responsive business support service, complying with procedures and practices to support the delivery of front-line services. There is an expectation that you will cover front of house at other sites city wide, front of house provides an effective customer focussed service to children, young people their families, carers and professionals.



Post holder will be based at Lil Bilocca House. The role includes managing the front of house staff team, assisting senior management on Health and Safety requirements, arranging meetings and panels, minute taking, financial transactions and monitoring and maintaining databases / data entry. You will also assist with meeting and greeting visitors for services within the SEND Hub, including Childrens Disability Team and Leisure and Family Support Service (LAFSS), along with partner organisations who access the SEND Hub, therefore resilience is required as you may deal with difficult situations with visitors face to face.



The post holder must have an NVQ level 3 or equivalent qualification, skills and experience of working in a busy demanding environment, good interpersonal and communication skills and proficient in the use of IT. The role can be emotionally demanding, you must be able to maintain confidentiality whilst working within GDP Regulations.



Hybrid working arrangements are in place however you will be expected to work in the office due to the role being reception based.



At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That's why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.



If you value these behaviours too, we'd love to hear from you. Hull is a changing local authority and it's a fantastic time to join us and be a key player in supporting our journey.



Why it's great to work for Hull City Council:


A competitive salary An excellent pension through the

Local Government Pension Scheme

(LGPS) Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period Career development and learning experiences from a range of training courses and learning methods Supportive and forward-thinking culture
Great career development opportunities
For an informal discussion about the role, please contact Sarah Rennard, Service Support Team Leader on 01482 612 940 or sarah.rennard@hullcc.gov.uk


Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Please click below for further guidance on how to apply and benefits of working for Hull City Council.



How to apply for our jobs - Working for Hull City Council



Benefits of working for Hull City Council - Working for Hull City Council



Why Hull is a great place to live and work - Working for Hull City Council



Please ensure that you complete and submit your application by midnight on the closing date.



We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.



We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.



We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.



The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.


Any offer of employment to the above post will be subject to receipt of a satisfactory Enhanced Disclosure from the Disclosure & Barring Service.